Germany Job Openings

Likewize

Customer Service Advisor

Heiligenhaus

FULL TIME

November 13, 2024

Job Description:
Customer Service Advisor - English & German Speaking
Location: Heiligenhaus
Salary: Up to €35,000 per annum
Are you passionate about providing excellent customer service and solving technical problems? Would you like to work in a global organisation that values your career development and rewards your performance? Then we have an exciting opportunity for you at Likewize!
About our company
Likewize is the fastest growing tech protection and support company in the world. We solve over 250 million technical problems every year across insurance, warranty, repair, trade-in, recycling and premium support. The world's biggest brands, telecoms companies and banks trust us to provide innovative solutions and exceptional services to one billion of their customers.
What will you do?
As a German-speaking Customer Service Advisor, you will support our customers and our field engineers across Germany, providing them with excellent customer service over the phone.
Your main tasks will include:
  • Answering inbound and outbound calls to customers and technicians regarding appointments/problem resolution
  • Processing and recording complaints
  • Answering and managing the ‘Live Chat’
  • Responding to customer reviews
  • Ensuring that customer SLAs are met
  • Respecting the value of information by following Likewize's privacy/information security policies and procedures
What do you need?
To be successful in this role you will need:
  • Time management - you must be able to prioritise between dealing with customers and managing the back office
  • Dealing with objections while maintaining and developing the customer relationship
  • Working in a fast-paced environment and achieving monthly targets and KPIs
  • Ability to problem solve and multitask
  • Excellent telephone manner
  • You must be fluent in English and German
If this sounds like you, apply now and join our team!

Ensuring fairness & accepting differences
We believe in fairness - so much so that fairness is one of our core values. For us, fairness means that we are straightforward and honest, impartial and appropriate in our interactions; it means that we embrace diversity and treat everyone respectfully and inclusively.
We know that diversity and inclusion go beyond fairness. In fact, it's fundamental to how we win. It takes all of us, with all our different perspectives and experiences, to make a difference for Likewize. Together, we strive to create a work environment where differences are valued - and essential to our success.
Job Type: Full-time
Pay: Up to 35.000,00€ per year
Work Location: In person
New Job Alerts
Pwc Germany

Rechtsreferendar Legal (w/m/d)

Frankfurt am Main

FULL TIME & PART TIME

November 19, 2024

View Job Description
Pwc Germany

Praktikum / Werkstudent Legal (w/m/d)

Berlin

FULL TIME & PART TIME

November 19, 2024

View Job Description
Zentrale Deutschland

Servicemonteur (m/w/d)

FULL TIME

November 19, 2024

View Job Description
implantcast

Ingenieur:in / Meister:in / Techniker:in als Teamleiter:in Finish Medizintechnik

Buxtehude

November 19, 2024

View Job Description
Pava Partners
Germany AG

Vice President/Director M&A (m/w/d)

Leipzig

FULL TIME

November 19, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Leiter entwicklungsbegleitendes Qualitätsmanagement für Medizinprodukte (m/w/d)

Hamburg

November 19, 2024

View Job Description
Havas Group

Werkstudent/in im Bereich Online/ Digital Marketing (all gender)

Frankfurt am Main

PART TIME

November 19, 2024

View Job Description
Schenk Tanktransport

Tankwagenfahrer (m/w/d) für die Ausfuhr technischer Gase

Leuna

FULL TIME

November 19, 2024

View Job Description
Looking for similar job?
AWS EMEA SARL (Germany Branch)

Senior Customer Solutions Manager, FSI, Global Financial Services - CSM

Munich

FULL TIME

October 7, 2024

View Job Description
Instapro Group

Lead Analyst (Customer service)

Berlin

FULL TIME

October 7, 2024

View Job Description
SIXT Germany

Customer Support Agent - Ersatzwagenservice (m/w/d) - 100% Homeoffice

Neuruppin

FULL TIME

October 7, 2024

View Job Description
Eurofins Germany Food Testing

Assistenz (m/w/d) Customer Service

Freiburg im Breisgau

PART TIME

October 7, 2024

View Job Description
Avanade

Front End Developer (f/m/d) for Customer Experience (German speaking) - Germany

Berlin

October 7, 2024

View Job Description
STMicroelectronics

Trainee Fulfillment - Customer Service Representative

Munich

October 6, 2024

View Job Description
New Job Alerts
Pwc Germany

Rechtsreferendar Legal (w/m/d)

Frankfurt am Main

FULL TIME & PART TIME

November 19, 2024

View Job Description
Pwc Germany

Praktikum / Werkstudent Legal (w/m/d)

Berlin

FULL TIME & PART TIME

November 19, 2024

View Job Description
Zentrale Deutschland

Servicemonteur (m/w/d)

FULL TIME

November 19, 2024

View Job Description
implantcast

Ingenieur:in / Meister:in / Techniker:in als Teamleiter:in Finish Medizintechnik

Buxtehude

November 19, 2024

View Job Description
Pava Partners
Germany AG

Vice President/Director M&A (m/w/d)

Leipzig

FULL TIME

November 19, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Leiter entwicklungsbegleitendes Qualitätsmanagement für Medizinprodukte (m/w/d)

Hamburg

November 19, 2024

View Job Description
Havas Group

Werkstudent/in im Bereich Online/ Digital Marketing (all gender)

Frankfurt am Main

PART TIME

November 19, 2024

View Job Description
Schenk Tanktransport

Tankwagenfahrer (m/w/d) für die Ausfuhr technischer Gase

Leuna

FULL TIME

November 19, 2024

View Job Description