We are a dynamic and fast-growing company seeking a dedicated and experienced Immigration specialist - Visa Expert (m/f/d) to join our team. In this role, you will play a crucial role in helping individuals make a smooth transition to life in Germany. Your primary responsibility will be providing top-tier support and expert guidance throughout the visa application process.

If you’re excited about the opportunity to make a real difference in people's lives, we invite you to apply and be a part of our success story.

About us:
Transparent Hiring changes people's lives by helping them find a job and relocate to well-developed countries with the highest quality of life in the world, and making this process as smooth as possible.

We are an IT recruiting and relocation company specializing in hiring English-speaking IT talents for German companies and relocating them to Germany. We work with large established German enterprises as well as young and dynamic start-ups, hiring for a wide variety of tech roles. We help our candidates find a job in Germany, secure an attractive job offer, obtain a visa and relocate to Germany. We also support them extensively after relocation, making sure that everyone gets a smooth start in a new country and on a new job.

Our team is distributed from Portugal to Kazakhstan. We operate 100% remotely and accept candidates from anywhere, given that your working hours sufficiently overlap with ours.

Tasks

• Guide clients through the visa application process:
• Explain visa requirements clearly and thoroughly.
• Check and correct application forms and supporting documents.
• Manage deadlines and ensure all documents are prepared and submitted on time.
• Communicate with German Diplomatic Missions to facilitate the visa process.
• Document management:
• Maintain accurate records, fill out forms, book necessary appointments, and track key metrics to measure the effectiveness of relocation efforts.
• Client communication:
• Respond to client inquiries promptly and provide ongoing support throughout the relocation process.
• Conduct consultation calls with clients to address their specific needs and concerns.

Requirements

• Fluent English (C1+). Knowledge of German or Russian is a plus.
• Experience as a visa specialist.
• Experience preparing national visa D applications for a EU country, preferably for Germany or Austria
• Excellent organizational skills: You will manage multiple relocation processes in parallel.
• Excellent communication skills: You will communicate with clients over email, chat and phone, providing relocation support.
• Attention to detail: You will check and correct forms and documents for visa applications, where any mistake could lead to rejection.
• High level of computer literacy.
• You are a nice, polite and friendly person, willing to compassionately support every relocating family.
• Remote work experience, prior experience in a diplomatic mission or visa center is a plus.

Benefits

• Flexible schedule, full-time.
• Remote work.
• Startup atmosphere: short feedback loops and quick rollouts. You make an impact from the 1st day on.
• Less talking, more hands-on work.
• Supportive and friendly teammates.
• Your ideas are most welcome.
• We are dedicated to our mission and so are you: we require your complete attention and a deep dive into our business. This work can't be combined with side projects.

Want the flexibility of working from anywhere? Want to work with people that love and enjoy what they do? Join our young international team as an Immigration specialist - Visa Expert (m/f/d). You will work directly with the founding team and get an opportunity to shape the company in its early days.