Germany Job Openings

Infor

Manager, ERP Consulting Practice (m/f/d)

FULL TIME

September 19, 2024

General information

Country

Germany

City

Remote Location

Job ID

41702

Department

Infor Consulting Services

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

The Talent Manager reports into the regional Practice VP and manages a team of consultants with the main focus of driving Utilization, Profitability and Customer Satisfaction, through the lens of people management.

The role supports the implementation & Delivery of associated business plans & metrics, in partnership with practice leads and project directors.

Directs the efforts of others in the achievement of the strategic and operational objectives of the region. Manages the hiring, staffing and maintaining of a diverse and effective workforce.

Your Responsibilities include:

Lead, manage, and mentor a team of consultants, developers, and other technical staff.
Participate in the hiring process, including interviewing and selecting candidates, and ensure smooth onboarding for new hires.
Understanding business and market needs, current and future activity, and assessing forecast and pipeline. Ensures customer success through understanding upcoming demand and future needs.
Conduct regular performance reviews, provide constructive feedback, and create improvement plans by applying and monitoring people initiatives like RR&Es, 360s, talent and performance reviews etc. Proactively track, monitor and performance manage utilization rates of consultants, reviewing scheduling versus actual to understand any variations.
Identify training needs and professional development opportunities for team members, provide resources or opportunities for skill enhancement in collaboration with Enablement, Skills Transformation, Industry Leads.
Address and resolve conflicts or issues within the team promptly and effectively.
Manage and engage as primary point of contact with different stakeholders like Practice and Delivery Management, Project and Resource Management, maintaining regular communication to understand their needs and address any concerns as well as to ensure alignment on project objectives and deliverables.
Provide regular status updates and reports to stakeholders and senior management.
Identify inefficiencies within the team or projects and implement process improvements.
Ensure the team effectively uses project management and collaboration tools.
Contribute to the strategic vision and direction of the consulting team and align team goals with Infor’s strategic objectives.
Promote and exemplify the company's core values, culture and strategy within the team.
Foster a culture of innovation and continuous improvement, encouraging team members to propose new ideas and solutions.
Organize team-building activities and events to strengthen team cohesion and morale.

Knowledge and Skills, you bring to the organization:

Software consulting / services delivery / project management experience in delivering ERP implementation projects. Knowledge of Infor’s IDM methodology is a plus.
Proven experience in leading and managing a Consulting team, including hiring, training, and performance evaluations in an international organization.
Proven record of being a mentor to employees, foster their professional growth and ability to manage different personalities.
Excellent communication skills to interact with team members, clients, and stakeholders.
Ability to present ideas clearly to both technical and non-technical audiences.
Strong organizational skills to manage multiple projects and tasks simultaneously.
Skill in allocating resources efficiently to meet both educational goals of the organization as well as project deadlines and client expectations.
Proven ability to perform and adopt effectively in a fast-paced, high-growth, changing environment
Knowledge of applicable industry terminology and practices
Ability to manage business and utilization forecast and reflect a true position
Bachelor’s Degree in a related field or equivalent work experience

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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