Germany Job Openings

Zertificon Solutions GmbH

Service Desk IT Administrator (f/m/d)

Berlin

FULL TIME

October 10, 2024

Zertificon Solutions – Software manufacturer & IT security specialist – Protecting business communications since 2004. – More than 25% of the 100 German companies with the highest turnover and hundreds of small and medium-sized enterprises worldwide use our encryption solutions. We have big plans and are growing steadily. Located in Neukölln, Berlin, our organization counts over 100 employees. Join a professional, highly qualified team: take on challenges, share your knowledge, learn and discover your potential!
Your tasks
As a Service Desk IT Administrator, you will be the responsible for supporting Zertificon employees in handling software, hardware and network issues, providing them a stable IT work environment and with that – the necessary pre-requisite for effective work process! You are:

the first point of contact for employees' software and hardware questions and are responsible for troubleshooting and solving first level issues (Jira Help Desk Service)
to manage both user onboarding (providing new employees with the necessary soft- and hardware tools) and hardware onboarding (checking in new devices in our inventory system) as per SLAs
to be responsible for the installation, configuration and maintenance of our PC landscapes (Linux, Windows, Mac-OS) including but not limited to user accounts management, managing services and troubleshooting software problems
to be responsible for the administration of peripherals (including printers, projectors, cameras, etc.) and of security devices
to support the monitoring of our IT systems (switches, firewalls, servers, etc.) by checking the monitoring system and alerting mailboxes, qualifying issues appropriately and solving 1st level support issues

What this position requires
You bring with you...

strong knowledge of Microsoft systems administration (equal to Windows Server Hybrid Administrator Associate certification)
basic knowledge of network technologies (LAN, WLAN, TCP/IP)
basic knowledge in Linux administration
the ability to trace issues in monitoring systems and strong troubleshooting skills (operating systems, networking)
great communication skills, including the ability to actively listen and to manage expectations appropriately
true care and empathy to support users
the ability to work under pressure and strong problem-solving skills
ability to communicate confidently in German (B2) and English (B1-B2), both written and spoken

This would give an advantage:

Knowledge and experience about:
pf Sense and Fortigate Firewalls
Cisco Switches
VMware solutions (incl. v Center, Hypervisors, Horizon environment)
monitoring and logging systems (Zabbix, Graylog, Syslog)

Don't think you meet all the qualifications? Apply anyway if you find the tasks exciting. We would like to get to know you.
Please note, that we can accept only PDF as attachments to the application. Other formats will not be screened. Thank you for your understanding.
Our offer:

Flexible working hours and home office possible
Mobility: free Germany ticket, job bike leasing or car parking
Allowances for food (e.g. Lieferando) and internet in the home office
Benefits in the office: Roof terraces & green courtyard, organic fruit and drinks, parcel acceptance
Get-together: pizza Friday in the office, regular team events, big summer party
Responsible leadership: onboarding, regular feedback meetings and transparent quarterly targets
Innovative without start-up risk: We are independent of investors and our business model has been profitable since 2004 – but we are not resting on our laurels and continue to pursue big plans
Meaningful work in IT security and the opportunity to work on the major challenges of our time
Great market potential worldwide

Want to know more? Please have a look at our Work at Zertificon page: https://www.zertificon.com/en/it-jobs-berlin/work-at-zertificon
Questions?
You can reach our HR team at
+49 30 5900 300-44
jobs@zertificon.com
Job Type: Full-time
Ability to commute/relocate:

12347 Berlin: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

What are your salary expectations?

Language:

German (Preferred)
English (Preferred)

Work Location: In person

New Job Alerts

DE - SGS Germany GmbH

Ingenieur*in (m/w/d) als technische*r Leiter*in des Prüflabors für zerstörungsfreie Werkstoffprüfung

Herne

FULL TIME

October 28, 2024

View Job Description

DE - SGS Germany GmbH

Teamassistenz (m/w/d) Backoffice Prüfdienstleistungen Industrial

Herne

FULL TIME

October 28, 2024

View Job Description

Franklin Templeton Investments

ETF Sales Support – Germany (m/f/d)

Frankfurt am Main

FULL TIME

October 28, 2024

View Job Description

Deutsche Bank

Deutsche Bank Internship (f/m/x) in Investment Bank:Global Markets (Sales/ Trading/ Structuring)2025

Frankfurt am Main

FULL TIME

October 28, 2024

View Job Description

Amplifon

Business Analyst / Sales Performance Analyst (m/f/d)

Hamburg

FULL TIME

October 28, 2024

View Job Description

B&B Hotels Germany GmbH

P - People Manager:in Talent & Culture Development (m/w/d)

Hochheim am Main

FULL TIME

October 28, 2024

View Job Description

DE - SGS Germany GmbH

Werkstoffprüfer*in (m/w/d) Projekte zerstörungsfreie Werkstoffprüfung

FULL TIME

October 28, 2024

View Job Description

SHL

Professional Services Intern - Based in Germany, Italy or Netherlands

FULL TIME

August 26, 2024

View Job Description

Majorel Münster GmbH

Customer Service Representative English (m/f/d) - 100% Homeoffice

Münster

August 8, 2024

View Job Description

The Exchange

Food Service Worker

August 20, 2024

View Job Description