Germany Job Openings

Symrise

ServiceNow IT Architect (m/f/d), Inhouse Consulting

Holzminden

FULL TIME

September 4, 2024

About us
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.
Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more…

Your role
Service Now was implemented at Symrise in 2020 and has since grown its relevance for ITIL processes available to more than 12,000 employees using the application for IT Self Services and Strategic Portfolio Management.
The Service Now IT Architect (m/f/d) will ensure the integrity, scalability, and security of the global platform, while driving its evolution to meet the growing needs of both Group IT and the business aligned with Symrise's digital and corporate strategies.
In this interdisciplinary role at the interface to the business, you will, along with day-to-day operational responsibilities, evaluate new integrated features to provide recommendations to senior IT stakeholders that further evolve the platform. Your role will be embedded within the organization to ensure strategic alignment, provide technical expertise, and facilitate seamless collaboration with IT teams, business stakeholders, and external partners and vendors.

Responsible for the overall architecture, design, implementation and maintenance of the platform, including interfaces with other IS components or client/server APIs with on-prem/cloud solutions, such as LDAP, SAP or legacy applications
Overall responsible for application security and platform related audits
Drive the continuous improvement of processes and/or technology, considering technical debt and prioritizing occurring incidents or problems
Manage projects for regular platform upgrades and features implementation (configuration, scripting, reporting) as well as troubleshooting in close collaboration with the platform owner and relevant stakeholders
Define and foster the adoption of best practices in architecture, methodology, coding, testing and development operations among relevant stakeholders
Ensure internal platform maintenance across its entire lifecycle (development, maintenance, support) and work with external partners as appropriate

About you

Bachelor’s degree in Computer Science, Information Technology, or equivalent technical qualification in a related field
Service Now Administrator or Developer Certification; Technical Architect Certification is advantageous
At least 3 years of relevant experience working with the Service Now platform, including architecture, design, and development
Familiarity with IT service management principles, processes, and best practices
Proven knowledge of Agile project management methodologies such as Scrum or Kanban
Strong communication, presentation and influencing skills at all levels of the organization
Interdisciplinary mindset with the proven ability to translate business requirements into technical design
Fluency in written and spoken English

Our offer
Are you looking for a challenging career opportunity to apply your strong Service Now expertise in a technical leadership role with overall responsibility for a growing platform and significant impact on Symrise globally?
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

LOCATION (COUNTRY)
Holzminden (Germany), Rennes (France), Singapore (Singapore), Teterboro, New Jersey (United States)

Job Reference: EA01803

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