Germany Job Openings
Applause
Site Lead for Participant Testing (m/f/x, Bilingual freelancer)
CONTRACT
October 7, 2024
*Note that bilingual German/English fluency is a requirement for this role as is going into the office 5 days/week.
Terms:
- Role: Site Lead for Participant Testing
- Type: Freelance contract
- Location: Obentrautstraße 72, 10963 Berlin, Germany
- Start date: October 28, 2024
- Duration: Through January 31, 2025; potential extension
- Capacity: Up to 8 hours daily, Monday to Friday
- Language: Bilingual German/English
- Pay: $32 USD per hour
Asset Management and Logistics
- Manage inventory of smart devices including check-in and check-out for devices entering and exiting the facility
- Coordinate device preparations and shipments across EU sites
- Act as main POC to troubleshoot issues related to onsite testing, logistics and transportation
- Perform basic troubleshooting on smart devices; set up, clean smart devices
- Instruct, guide and assist moderators for smart device testing sessions
- Escalate smart device problems or tester reported issues to the designated collection owner
- Collaborate with team members and communicate updates across the team
- Attend device and collection related trainings and status meetings
- Address operational, security and compliance issues onsite
- Oversee collection data quality and transfers
- HS/GED completion; BS Degree preferred
- Strong communications skills
- Customer service experience - IT/hardware/wearables a plus!
- Logistics experience
- Can follow detailed technical documentation & instructions
- Problem solving capabilities
- Be a quick learner and dependable
- Can work alone with little or no supervision
- Fluent in German and English
- Is able to work from the Berlin office 5 days a week
Pay: 29,00€ per hour
Expected hours: 40 per week
Ability to commute/relocate:
- 10963 Berlin-Kreuzberg: Reliably commute or planning to relocate before starting work (Required)
- Are you willing to consent to a standard background check?
- Have you or anyone in you immediate household previously been employed by any of the following companies: ● Alphabet, Inc
● Apple, Inc.
● Byte Dance, Inc.
● Magic Leap, Inc.
● Meta - Facebook
● Microsoft Corp.
● Samsung Electronics
● Snap Inc.
● Twitter, Inc.
● Uber Technologies, Inc.
Education:
- High school or equivalent (Required)
- wearables technology: 1 year (Preferred)
- IT: 1 year (Preferred)
- Customer service: 2 years (Required)
- leadership or management: 1 year (Required)
- German (Required)
- English (Required)
Expected Start Date: 28/10/2024
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