• Bachelor's degree or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Do you have experience driving sales operations? Are you passionate about analyzing large sets of data and providing insights and improvement recommendations?

As EMEA CSC Sales Operations and Strategy Lead, you will support Sales managers as well as Sales Strategy & Ops leaders on running sales processes aligned to day-to-day execution of the business as well as driving implementation of new tools and processes to continuously drive productivity improvement in our sales teams.

You will be the central SME for operational requests raised by EMEA's sales teams, owning resolution or collaborating with internal end-users and cross-functional international teams to solve problems and deliver successfully against high standards. You should be passionate about working with data and developing and owning process improvements to standardize, automate and optimize central processes in a scalable approach. You will be collaborating with Sales Operations teams and Sales leadership to define, land and execute against our strategic priorities for the AWS CS EMEA business. Your analytic skills, strong business judgement and focus on our core operational inputs will make you a critical partner to Sales and Sales Strategy & Ops leaders as you help them execute, identify gaps and remove barriers to execution.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Based on discussion with the Hiring Manager, this position can be located in Munich or London offices.

Key job responsibilities
Support in the development of strategies and implementation processes to help customers on their cloud adoption journey.
Partner closely with EMEA CSC Sales leadership and EMEA Sales Operations teams to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them.
Analyze industry and Amazon internal data to understand the competitive landscape across services and identify customer trends
Support strategic initiatives from the analytical standpoint
Develop, Maintain and Execute key executive reporting consumed by the EMEA CSC leadership
Develop processes and scalable mechanisms to benefit both AWS EMEA CSC and potentially the wider organization
Ensure that the quality and timeliness of analytic deliverables meet and exceed the Sales Operations team expectations

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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