Germany Job Openings

AllSaints

Stylist - Part Time 24 hours - Stuttgart

Stuttgart

FULL TIME

September 6, 2024

Stylist - Part Time 24 hours - Stuttgart

Studgard, MarktstraÃŸe, Germany

THE ALLSAINTS TEAM
At All Saints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE
As an All Saints Stylist, you are the fundamental link between our products and customers.
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with All Saints are there for the taking.
WHAT WILL I BE DOING?

Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
You will relentlessly put the customer at the heart of everything you do and work as one All Saints team to get the best result
You will greet our customers into our store and tailor your approach to support the purpose of their visit
Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly

WHAT SKILLS DO I NEED?

Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things All Saints
Excellent attention to detail
A confident communicator
You love fashion! We need you to be an irresistible ambassador for All Saints and a believer in the power of an amazing new outfit

ABOUT THE LOCATION
New store opening in Spring 2024.

WOFÜR WIR STEHEN
The Customer is the Boss Wir arbeiten als ein stolzes Team zusammen um für unsere Kunden das beste zu erreichen

One Team Wir sind gut vernetzt und ermutigen andere, ihre Ideen zu teilen

We Do What We Say We Will Wir kennen unsere Ziele und arbeiten mit einem klaren Plan vor den Augen

We Are Responsible Wir sind uns bewusst was wir tun, verstehen die Auswirkungen, die wir auf andere haben, und blicken positiv in die Zukunft

BENEFITS

Eine großzügige “wardrobe allowance”, damit Sie unsere schöne Kleidung jeden Tag zur Arbeit tragen können
Potenzial, mit unserem Team Provisionsprogramm mehr zu verdienen
Wir sind ein „disability confident certified“ Arbeitgeber
Mitarbeiterrabatt, den Sie mit Familie und Freunden teilen können
25 Tage Ferien, Erhöhung nach 2 Jahren kontinuierlichen Service auf 28 Tage
Geburtstag und Freiwilligentage frei
Zugang zu einer ermäßigten Mitgliedschaft im Fitnessstudio
Erweiterte Leistungen bei Familienurlaub (Fruchtbarkeit, Wechseljahre)
Health Days bzw. Gesundheitstage, die Sie entweder für Ihr körperliches oder geistiges Wohlbefinden nutzen können
Engagierte Unterstützung bei der psychischen Gesundheit durch unsere Ersthelfer

#We Are All Saints
Unser Ziel ist es, wirklich vielfältige Teams aufzubauen und ein Umfeld zu schaffen, in dem jeder sich respektiert und wertgeschätzt fühlt und in der Lage ist, sein Bestes zu geben und gleichzeitig zum Erfolg unserer Marke beizutragen.
Wir kennen die Bedeutung und Stärke der Diversität und bieten jedem, in unseren Beschäftigungs- und Rekrutierungsprozessen, gleiche Chancen. Wir schützen vor jeder Form von Diskriminierung, unabhängig von Geschlecht, Familienstand, ethnischer Herkunft, Nationalität, Beeinschrenkungen, sexueller Orientierung, Religion, Geschlechtsidentität, Transgender-Status oder Alter.
Auch wenn Sie das Gefühl haben, dass Sie nicht alle Kriterien der Jobbeschreibung erfüllen, würden wir uns dennoch sehr freuen, von Ihnen zu hören. Wir möchten, dass Sie wissen, dass es für uns unglaublich wichtig ist, Menschen zu finden, die eine Leidenschaft für unsere Marke haben und offen für Neues sind.
Wenn Sie während Ihrer Bewerbung Unterstützung oder Anpassungen benötigen, nehmen Sie bitte Kontakt mit uns auf, wir helfen Ihnen gerne weiter.
#LI-Onsite

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