Are you looking for a fulfilling job in a modern and future-proof IT company? We provide global IT services for some of the most interesting customers worldwide and are looking for more superheroes to support us on this mission. If you want to be part of a great team where you can contribute your skills and really live your individual values, we would like to get to know you.

YOUR TASKS

• 2nd and 3rd level remote support of complex IT solutions with focus on Fortinet and Cisco security products.
• Troubleshooting and Operations.
• Supporting our customers with complex problems.
• Implementation of configuration and design changes.
• Escalation management towards manufacturers and customers.

YOUR PROFILE

• Experience with firewalls (primary Fortinet) and routing and switching (based on Cisco) is preferred. If you have experience with Forti Gate firewall policy changes, Forti manager and Forti SD-WAN solution then you are the right person to apply for this job.
• Know how with other firewall vendors like Cisco ASA/FPR, Palo Alto etc. is warmly welcomed, like the experience with cisco ISE and F5 load balancers.
• Fortinet Certified Professional (FCP), Cisco Certified Network Professional (CCNP) certification or equivalent know-how is required.
• Very good English language, German language is welcomed.
• High willingness to communicate within the team and with customers.
• Reliability, flexibility, and commitment.
• Solution-oriented thinking and acting.

OUR OFFER

• A safe job with punctual payment
• A personal work space in Banja Luka
• Motivated colleagues with a distinguished team spirit in a family atmosphere
• External further training as well as internal training at the NTS campus
• Flexible working models, such as home office, sabbatical, workcation and much more.
• Legendary company and department events
  

As a committed and communicative personality who is enthusiastic about the developments of the latest technologies, you approach tasks in an active and solution-oriented way. Taking responsibility is a matter of course for you. If you are also a team player and open to change, you will fit right into the world of NTS.
NTS, headquartered in Austria, was founded in 1995. Currently about 750 superheroes are part of the NTS family at locations in Austria, Germany, Italy, Bosnia, Czech Republic, Queensland/Australia and Arizona/US.
We look forward to receiving your application!