Germany Job Openings

DHL Express

Technical Solutions Manager Autosort (m/f/d)

Bonn

FULL TIME

August 28, 2024

(24008Q3)

Germany-North Rhine-Westphalia-Bonn | Full-time | Permanent | Mixed Shift

DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today…

Role Purpose
At DHL, we put our users first. The world is always changing, so we need technology solution managers who are continuously adapting and excited to work on products that affect thousands of our people and customers daily.
As the Technical Solution Manager for Autosort at DHL, you'll lead the technological evolution of our Autosort solutions, the only DHL Global IT products that integrate with material handling equipment worldwide. Your role involves defining optimal technology standards, influencing product vision, and shaping roadmaps from a technology perspective. You'll collaborate closely with internal tech experts, external partners, and enterprise architecture teams to design the necessary technology stacks for these products and platforms.
You'll break down complex challenges into actionable steps for product development, ensuring the technology stack supports our product managers in delivering business value. This senior role in IT Product Management focuses on managing the technology stack, driving innovation, and ensuring the seamless delivery of Autosort solutions. Our systems are crucial for sorting parcels in facilities of various sizes globally, where redundancy, reliability, and availability are key. Additionally, the role covers massive data processing and real-time as well as historical data analytics.
We’re looking for a Technical Solutions Manager Autosort based in Cyberjaya, Bonn, Prague, or Brussels.

How will you contribute to the success of DHL?

The key tasks of a Technical Solutions Manager can vary depending on the specific product being managed. However, here are tasks we expect Technical Solutions Managers to do:

Manages, develops, and drives concurrent technology stacks for projects/products/platforms within a domain by working with respective vendors and stakeholders.
Documents the high-level architecture & design constructs for solution architects to take the next steps.
Manages, develops, and optimizes the IT hosting infrastructure architecture design of the domain's solutions to achieve long-term cost efficiency.
Defines DHL-wide standards for technical integration of the products into the regional and local IT landscapes
Can understand and craft messaging specifications for services on REST JSON frameworks, Container, and Cloud platforms (Azure, GCP)
Has a good understanding of APIs, SDKs, and how they work.
Leads POC/POV/prototyping to prove value outcomes & the defined target solution.
Works closely with the Head of Domain to translate Vision into applicable technology stacks alongside Enterprise architecture groups.
Gains knowledge on leading technology stacks by working with the best-in-class channel partners to cocreate capability for the business.
Possesses competence in analyzing, designing, building, or technically managing solutions that meet the business needs.
Can perform various roles in quality assurance, configuration, testing, training, and documentation of services required to implement/integrate the final solution.
Demonstrates expertise on specific technology, product, or platform, to be able to manage their build and run components.
Balancing strategic with immediate needs, to achieve business goals.
Analyzing complex requirements and designing solutions according to agreed architectural standards.
Drive and own the technology stacks of your products, ensuring alignment with organizational goals and managing stakeholder expectations.
Lead the development of innovative solutions and provide expert consultation on relevant technologies, platforms, and tools.
Communicate effectively with senior stakeholders through prototypes and presentations, while engaging with internal and external stakeholders to gather feedback and build strong relationships.

Do you have what it takes?

10 years of experience in a technical role or equivalent experience in a customer-facing technical role.
Experience in large matrixed organization having gained broad expertise managing large, network-wide programs and projects tied to business goals.
3+ years of experience in a multinational enterprise, preferably within the logistics or transportation sector.
Global experience, collaboration, building, and leading virtual teams.
Advanced University Degree in Computer Science, Information Systems, Business Administration, or related field or similar experience/education.
Professional Certification in at least one relevant Project Management Technique (PRINCE2 or PMI) and IT Service Management Technique (ITIL).
Experience with cloud hosting, edge computing, and cutting-edge IT trends (e.g. AI, Io T, Data Analytics) is an advantage.
Able to work autonomously and independently.
Maintain in-depth technical knowledge/specialization to be able to provide advice on its application.
Respective domain knowledge or proven ability to grasp quickly the required domain knowledge.
IT solutions development, data analysis, systems design, systems integration, and solutions implementation experience.
Proven track record for delivering complex IT solutions.
Process knowledge: a solid understanding of the process and metrics supporting the business.
Get-it-done attitude: you can break through organizational silos; manage and achieve goals in a matrix environment; quick to adopt best practices rather than reinvent the wheel.
Judgment and decision-making: you apply broad knowledge and sound judgment when evaluating risks and priorities.
Entrepreneurship: Act and decide as if it would be your own company.
Quality is not just a word for you but the inherent motivation that drives your decisions.
Excellent written and verbal communication skills with technical and non-technical senior management.
Ability to team with and manage a strong partner/supplier system.
You can lead and inspire people across organizational boundaries and country borders.
Energetic, enthusiastic, and fun with a collaborative and participative management style.
Excellent verbal and written skills in English.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

DHL Express Global Head Office Fritz-Erler-Strasse 5 53113 Bonn

Recruitment Team

DHL International Gmb H
Fritz-Erler-Strasse 5
53113 Bonn

Posting Legal Entity DHL International Gmb H

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