Germany Job Openings
Goodyear
Technical Tire & Service Analyst / Job Approver
Köln
November 18, 2024
Location:
The opportunity
We are looking for 1 Analyst, to join our team preferably located in DACH.
On this position you will :
- Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service providers on behalf of our Mileage Fleet Mobility customers.
- Ensure that the jobs to be approved comply with our internal rules and criteria/tire policy set out in the contracts with our Fleet Mobility customers.
- Verify the necessity of the job and ensure alignment with organizational and contractual guidelines.
- Monitor the automated job approval process and support further development and potential adaptations of this functionality.
- Manually process jobs that deviate from the predefined rules or contract criteria. Analyze the cases and coordinate the next steps with our Fleet Service Technicians.
Key Capabilities:
- Ability to partner across multiple functions and multi-cultural geographies
- Technical knowledge on tires mandatory
- Experience in a field position (technician, sales,...) is an asset
- Organized and structured, able to oversee complex processes
- Strong Business acumen - understand business specificities in different countries
- Excellent problem-solving skills and analytical capabilities
- Communication skills - ability to discuss critical cases with service providers
- Fluent in English required, fluency in another language (French, Spanish, Dutch, German, Italian) is an asset
Deadline for applications: 14.10.2024 - 28.10.2024
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