Customer Service and Support

Job Title:
Arabic speaking B2B Sales RepresentativeJob Description
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Reimagine your career
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We’re on the lookout for Arabic-speaking B2B Sales Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix , you belong, you make a difference, and you succeed on your terms.
Career growth and personal development
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.
As a B2B Sales Representative on our team, you will:
What you will do in this role

• End2End Responsibility for developing sales in assigned territory
• Proactive account management based on prioritisation of tasks depending on the type of account (hunting/farming)
• Assist Global account manager with project, pricing, and follow-up
• Consistently meet or exceed revenue targets, cross-sell and/or upsell the portfolio, meet territory coverage goals, and achieve KPIs
• Develop account plans to deliver on strategic goals, such as revenue, market share, and portfolio spread
• Maximize spend across the client's portfolio within each customer account
• Create, Develop and manage accurate sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans, while achieving sales management goals
• Understand the customer's key drivers from both business and IT perspectives, and develop relevant solutions to meet customer needs
• Develop strong professional working relationships with customers, partners and colleagues
• Adhere to internal customer relations management system guidelines to ensure accurate data capturing and reporting

Your qualifications:
We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:

• Are fluent in Arabic & English
• Have solid B2B Sales background (1 year minimum)
• Have strong customer negotiation skills with good presentation and communication skills
• Have sound business acumen and commercial mindset
• Are target and goal orientated
• Are reliable and able to work toward objectives
• Have a tenacious approach underlined by a will to win
• Are eager, quick learner with strong team-work spirit
• Have IT literacy skills with high interest in technology
• Have the ability to handle unique situations confidently & solve problems quickly and effectively by critically analysing relevant information

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.
What's in it for you:
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.
In this role, we offer benefits that help support your unique lifestyle:

• Indefinite contract
• Competitive remuneration package (14 Salaries/year)
• 10% monthly performance bonus
• Daily meal voucher in Up Hellas Mastercard
• Private health insurance + Dental Care
• Opportunities for international Career through the International Mobility program
• A challenging working environment
• Employee events
• Free gym, well-being activities, and a rooftop cinema with Acropolis views
• Enjoy with your co-workers your lunch break at our new Restaurant

Reimagine the best version of you!
At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work:
In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.
Location:
GRC Athens - Minwos 10-16Language Requirements:
Arabic (Required), EnglishTime Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents