Greece Job Openings
AMSpace Recruitment Consultancy
Danish Customer Service Representative In Thessaloniki...
Thessaloníki
September 12, 2024
Location: Greece (Remote Work)
Gross Salary: 1,300€ per month
Bonuses: Monthly Performance Bonus up to 250 Euro
Benefits: Free ticket to Greece and 4 weeks of accommodation provided
Schedule: Monday-Sunday, 10:00-22:00
Relocation: Assistance provided
Skills & Qualifications:
- Danish language proficiency at C2 level
- English language skills at C1 level
- Strong technical skills
Responsibilities:
-
Service Requests:
- Identify business partners and arrange service visits for repairs, installations, or maintenance.
- Use Call Assistance to help consumers resolve issues independently where possible.
-
General Inquiries:
- Provide requested information efficiently by accessing all relevant data sources.
- Initiate follow-ups for sending materials such as catalogues or brochures.
-
Service-Related Complaints:
- Log complaints in a structured manner with all necessary details.
- Set up follow-up actions or escalate to a supervisor if required.
-
Spare Part Sales:
- Encourage and facilitate the sale of spare parts when appropriate, focusing on up- and cross-selling opportunities.
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