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Workster.jobs
Director of Talent Acquisition EMEA
Heraklion Airport Terminal
FULL TIME
November 14, 2024
We partner with a leading Outsourcing/BPO consultancy who is seeking to onboard an English-speaking Director of Talent Acquisition – EMEA. In this role, you’ll oversee the hiring needs of contact centres across specific regions. This role encompasses strategically aligning with business goals, proactively identifying talent management initiatives to bolster bottom-line results, enhance employee-related margins, and drive process enhancements.
Position: Director of Talent Acquisition
Location: Remote/work from home from anywhere in the following countries; Greece, Poland, Bulgaria, UK, Egypt, South Africa, Rwanda
Your Role
Application Question(s):
Position: Director of Talent Acquisition
Location: Remote/work from home from anywhere in the following countries; Greece, Poland, Bulgaria, UK, Egypt, South Africa, Rwanda
Your Role
- Lead a management team of Talent Acquisitions leaders in supporting hiring needs of the EMEA contact centres
- Understand all critical business initiatives and goals for each business unit
- Serve as a trustworthy advisor in relationships with key leaders across different levels within the company
- Deliver talent acquisition solutions that positively impact the success of the business
- Manage and support specialists to ensure an exceptional candidate experience
- Monitor and provide progress reporting on each goal and project
- Be the ultimate point of contact for escalated complex Talent Acquisition issues
- Participate in task forces focused on company-wide human resources and people initiatives
- Collaborate with corporate support teams, such as learning and development, and operations in order to drive business success
- Proven experience leading a large Talent Acquisition team focused on high-volume multilingual recruiting, preferably in a BPO setting.
- Experience managing recruiting efforts in key EMEA regions, including the UK, Greece, Poland, Egypt, South Africa, Bulgaria, and Rwanda
- Proficiency of various Talent Acquisition and human capital disciplines, such as marketing, talent assessment, compensation, and employee relations
- Familiarity with HR systems, compensation strategies, and statistical methods
- Ability to positively influence leaders and team members with differing perspectives
- Skilled at building trusted relationships at Director level management and above
- Metrics-oriented approach to track performance and drive improvements
- Understanding of specific recruiting needs within the contact centre industry
- Ability to manage multiple complex projects simultaneously
- Certification in process improvement (white belt or above), along with a Bachelor’s/ Masters degree in related field, will be considered as an advantage
- Excellent remuneration package based on experience, skills and performance
- A dynamic and creative team with a positive and friendly atmosphere
- Commitment to supporting career growth and career development
- An inclusive culture that fosters community involvement
- Employee wellness and healthcare benefits
- Great base salary
- Progressive company culture
- Start immediately!
- Sunny weather
- Work Remotely
Application Question(s):
- Do you have Data-Driven Approach and Proficiency in Recruitment Metrics?
- Do you have experience with Diversity, Equity, and Inclusion (DEI) in Recruitment?
- Do you have experience collaborating with senior leadership, HR, and other departments to understand staffing needs and align TA strategies with business objectives?
- leading a high - volume Talent Acquisition team: 5 years (Required)
- Greek (Required)
- English (Required)
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