Greece Job Openings
MAR-BELLA COLLECTION
Front Desk Receptionist - Elix for Season 2025
November 7, 2024
Mar-Bella Collection : A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic Mar Bella , perfect for families and multi-generational groups, the adults-only Nido , a Small Luxury Hotel of the World, and Avali , the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
Mar Bella Collection is looking for Front Desk Receptionist to join the Elix hotel team for 2025 in Perdika, Thesprotia. As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Duties & Responsibilities
Greet and welcome guests upon their arrival and assign rooms
Perform all check-in and check-out tasks
Register guests collecting necessary
Answer, screen and forward incoming phone calls
Provide information about the hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Receive, sort, and distribute daily mail/deliveries
Ensure reception area is tidy and presentable, with all necessary stationery and material
Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Control the front office supplies and keep inventory of stock
Skills
Customer service attitude
Organizational skills
Written and verbal communication skills
Outgoing personality
Multitasking and prioritizing
Problem-solving
Ability to work under pressure
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel PMS, like Fidelio and Opera
Excellent verbal and written command of Greek and English language
Additional language knowledge would be consider an extra asset (German /French / Russian
Familiarity with Microsoft Office.
Degree in hotel management is a plus
Benefits
Competitive remuneration package
Dynamic & highly professional environment
Career development opportunities
Sharedroom accommodation & meal plan provided
Appy and become part of Mar Bella Collection Family.
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