Greece Job Openings

MAR-BELLA COLLECTION

Front Desk Receptionist - Elix for Season 2025

November 7, 2024

Τοποθεσία Πέρδικα πριν 12 μέρες Ημ. ανάρτησης πριν 12 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Εποχιακός/ή Τύπος απασχόλησης Εποχιακός/ή Τουρισμός Κατηγορία θέσης Τουρισμός

Mar-Bella Collection : A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic Mar Bella , perfect for families and multi-generational groups, the adults-only Nido , a Small Luxury Hotel of the World, and Avali , the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.

Mar Bella Collection is looking for Front Desk Receptionist to join the Elix hotel team for 2025 in Perdika, Thesprotia. As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Duties & Responsibilities

Greet and welcome guests upon their arrival and assign rooms

Perform all check-in and check-out tasks

Register guests collecting necessary

Answer, screen and forward incoming phone calls

Provide information about the hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Receive, sort, and distribute daily mail/deliveries

Ensure reception area is tidy and presentable, with all necessary stationery and material

Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Control the front office supplies and keep inventory of stock

Skills

Customer service attitude

Organizational skills

Written and verbal communication skills

Outgoing personality

Multitasking and prioritizing

Problem-solving

Ability to work under pressure

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel PMS, like Fidelio and Opera

Excellent verbal and written command of Greek and English language

Additional language knowledge would be consider an extra asset (German /French / Russian

Familiarity with Microsoft Office.

Degree in hotel management is a plus

Benefits

Competitive remuneration package

Dynamic & highly professional environment

Career development opportunities

Sharedroom accommodation & meal plan provided

Appy and become part of Mar Bella Collection Family.
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