Greece Job Openings

Epsilon Net

Technical Support Agent (Retail & Fuel)

Athens

FULL TIME

August 26, 2024

    layers
    Entry level, Customer services
    work_history
    Full Time, Permanent /
    location_city
    Company
    location_on
    Athens, Thessaloniki and Larissa
Epsilon Net S.A., the largest IT groups of companies in Greece and No.1 Best Workplace in Tech 2023, is seeking for the department of Retail & Fuel as a Technical Support Agent to join our dynamic team in Athens, Thessaloniki and Larissa!
Responsibilities:
  • Provide 1st level customer support using remote access tools for technical related issues.
  • Troubleshoot, repair, and provide accurate, creative solutions to technical issues while ensuring customers satisfaction.
  • Process requests received via telephone, email or ticketing system.
  • Identify the type of the customer’s contract to provide the best possible solution.
  • Prioritizes projects and operations tasks effectively.

Requirements:
  • A degree in Computer Science or Information Technology.
  • Excellent communication skills (both written & oral).
  • Excellent analytical & problem-solving skills.
  • Basic knowledge in solving Networking issues.
  • Enjoy being a team player.

Nice to have:
  • At least 1 year experience providing end user support in an IT/computer-related field ideally in Support services, will be considered as an asset.
  • Microsoft SQL Databases Experience.

We offer:
  • Multi-awarded working environment (10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1 Best Workplace in Technology Awards)
  • Competitive remuneration package.
  • Ongoing training, opportunities & career development.
  • Private medical insurance.
  • Psychological support line.
  • Online personal- training programs.
  • Free participation in Epsilon Training & Epsilon College educational programs.
  • Hybrid working model.
New Job Alerts
PEOPLECERT

Senior Microsoft Dynamics 365 Developer

Athens

FULL TIME

September 23, 2024

View Job Description
Inchcape

Management Trainee

September 23, 2024

View Job Description
Coca‑Cola HBC Austria GmbH

Internal Control Specialist

Athens

September 23, 2024

View Job Description
H&M

Lawyer in Expansion Team

Athens

FULL TIME

September 23, 2024

View Job Description
Softone Technologies S.A.

Senior Full Stack Developer

Athens

FULL TIME

September 23, 2024

View Job Description
VIANEX

CMC Affairs Specialist

Athens

September 23, 2024

View Job Description
Softone Technologies S.A.

ERP Consultant

Athens

FULL TIME

September 23, 2024

View Job Description
SoftOne Technologies

Account Manager

Thessaloníki

September 23, 2024

View Job Description
Softone Technologies S.A.

Product & Content Marketer

Athens

FULL TIME

September 23, 2024

View Job Description
VIANEX

R&D Analyst

Patras

September 23, 2024

View Job Description
Looking for similar job?
POS Solutions

Technical Support Specialist

Thessaloníki

FULL TIME

August 27, 2024

View Job Description
Sympower

Technical Sales Engineer, Northern Greece

Thessaloníki

FULL TIME

August 20, 2024

View Job Description
Netcompany-Intrasoft

Technical Project Manager

Athens

FULL TIME

August 23, 2024

View Job Description
KRAHN Chemie GmbH

TECHNICAL SALES MANAGER PLASTICS & HEAT TRANSFER FLUIDS (M/F/D)

Athens

August 31, 2024

View Job Description
KTalent

Portuguese Technical Support - WFH Greece

Piraeus

FULL TIME

August 19, 2024

View Job Description
SPHYNX Group

Technical Project Manager

Athens

August 26, 2024

View Job Description
See What’s New: Epsilon Net Job Opportunities
Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

View Job Description
Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

View Job Description
Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

View Job Description
Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

View Job Description
Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

View Job Description
View More Jobs by Epsilon Net
New Job Alerts
PEOPLECERT

Senior Microsoft Dynamics 365 Developer

Athens

FULL TIME

September 23, 2024

View Job Description
Inchcape

Management Trainee

September 23, 2024

View Job Description
Coca‑Cola HBC Austria GmbH

Internal Control Specialist

Athens

September 23, 2024

View Job Description
H&M

Lawyer in Expansion Team

Athens

FULL TIME

September 23, 2024

View Job Description
Softone Technologies S.A.

Senior Full Stack Developer

Athens

FULL TIME

September 23, 2024

View Job Description
VIANEX

CMC Affairs Specialist

Athens

September 23, 2024

View Job Description
Softone Technologies S.A.

ERP Consultant

Athens

FULL TIME

September 23, 2024

View Job Description
SoftOne Technologies

Account Manager

Thessaloníki

September 23, 2024

View Job Description
Softone Technologies S.A.

Product & Content Marketer

Athens

FULL TIME

September 23, 2024

View Job Description
VIANEX

R&D Analyst

Patras

September 23, 2024

View Job Description