Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Portuguese? This is your chance to work as a Customer Specialist for one of the Big Five IT/ Customer Service companies!
Responsibilities:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
What you will bring:
- Fluency in Portuguese (minimum C1) and Advanced English knowledge
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
Conditions on offer:
- Relocation package if required (Complete support to help you ease your relocation to Greece -we cover your flight tickets expenses, pick up at the airport, 2/3 weeks hotel accommodation and support with the house searching process-)
- Competitive monthly salary + 2 extra salaries per year
- Performance bonus
- Meal allowance
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
*Availability to start right away
Job Type: Full-time
Expected Start Date: 09/09/2024