Hong Kong Job Openings

Sun Life

Associate Director, Agency Management

Hung Hom

August 29, 2024

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:
The Associate Director, Agency Management will be an important role in driving the growth of SLHK agency force, with a focus on MCV development. He or she will work closely with the AVP, Agency Management to recruit agency leaders and advisors, supervise and manage the corresponding business portfolio, monitor the manpower and business quality, strategize the recruitment package and compensation according to the industry trend and market intelligence, liaise and coordinate with various departments and functions on business governance, support and empowerment.

Performing in this role requires strong business acumen and excellent understanding in the agency channel, and MCV business model in Hong Kong. He or she needs to have strong industry network, business drive and strategic focus on achieving business targets, good organization and problem solving skills to perform seamless execution on agency business initiatives, handle complexity and stakeholder management in different level.

Responsibilities
1. Driving MCV Agency Setup and Manpower Expansion

Execution of MCV Agency recruitment initiatives including organization of corresponding recruitment events, activities, incentive campaigns and promotion initiatives
Review and facilitate the approval of recruitment files and ensure the selection process for identifying quality recruits
Evaluate the corresponding recruitment package regularly and enhance according to the market trend as well as MCV advisor needs for maximizing the motivation and business deliverables
Establish efficient IANG recruitment program and campus recruitment initiatives to build solid pipeline for MCV organic recruitment

2. Create MCV Sales Proposition and Achieving Sales Deliverables

Work closely with Product, Operations and Marketing team to develop efficient MCV sales proposition and created platform and support for attracting this specific market segment
Develop efficient program together with the training team or industry consultants to uplift the overall capabilities of SLHK agency on connecting, reaching out and capturing marketing opportunities focusing on MCV client needs and characteristics
Provide sales support and motivation to MCV agency teams, formulate specific sales promotion initiatives, incentive program and support

3. Perform as a Communication Bridge between Company and MCV Agencies

Communicate regularly and timely with MCV agency leaders and advisors on all agency-related issues, recruitment initiatives, client promotion, agency incentives, marketing campaigns, operation enhancement, product roadmap etc
Being the key person and contact point for MCV business related issues and represents MCV perspective during the collaboration with other agency supporting functions as well as other departments
Actively collect feedback from MCV agency leaders and key advisors, raise and propose potential enhancement and new initiations for achieving business objectives and capturing new market opportunities

4. Maintain MCV Agency Momentum and Engagement as well as Quality Assurance

Ensure agency aligning with company’s mission, vision, value and strategy
Ensure compliance of industry requirements and guidelines, and company’s rules and practices
Ensure effective communication and relationship between Company and MCV agency force by regular interaction with all levels of managers and advisors
Ensure high engagement level of MCV agency force and organize recognition and motivation events according to their performance and achievement
Review the sales progress with MCV agency teams and organize specific agency initiatives including outreach activities, lead generation campaigns, sales challenges and motivational events

Requirements

Bachelor Degree holder
At least 8 years’ agency sales and business development experience, with focus on MCV segment
In-depth understanding of sales within the insurance industry, sales trends, manpower flow, new product development and market intelligence, especially in MCV market specific perspective
Strong ability to create sales and marketing drives for MCV market segment, able to build up and boost the overall sales and recruitment capabilities of the MCV agency force
MCV market related working experience preferred
Good understanding and network related to the MCV market need in Hong Kong, the latest industry trend and development in China insurance industry as well as GBA related policies and business opportunities
Extensive networking and interpersonal skills in insurance market
Strong project management, problem solving and stakeholder management skill
Outstanding presentation and communication skills
Fluent in Mandarin (both speaking and writing) and English

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