• Manage the end-to-end visa application process, including preparation and filing of visa applications, liaising with clients and the Immigration Department, following up on application status and providing timely updates to our clients.
• Immigration research as well as research information from different sources.
• Provide high level of client services and maintain good relationships with clients and other stakeholders.
• Maintaining a full caseload in an organised and efficient manner while adhering to deadlines
• Regularly review cases and pipelines for corporate clients.
• Manage our case management system and client files in accordance with agreed practice protocols.
• Undertake other ad hoc duties as assigned.

• Bachelor’s degree preferably in Business Administration, Law, Legal Services, Human Resources or related discipline;
• Ideally some working experience processing Taiwan immigration applications but not a must;
• Excellent time management skills
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills with great command of spoken and written English and Chinese.
• Ability to manage multiple priorities in a fast-paced environment with attention to detail and accuracy.
• Proficiency in MS Office (Word, Excel, Power Point, Outlook etc.) is an advantage.
• Fresh graduates are welcome to apply. Candidates with more / less experience will also be considered for other levels of positions.

• Hybrid working arrangements
• Comprehensive medical, dental and life insurance coverage
• Annual Leave
• Premium Headspace Membership
• Access to an Employee Assistance Program
• Training for continuous learning