Hong Kong Job Openings
Bank Of China (Hong Kong)
Client Services Manager, Corporate Trust & Agency Services
FULL TIME
September 2, 2024
- Conduct documentation review and deal execution in accordance with agreed procedures and polices together with external counsel and internal counsel.
- Review new deal mechanics and feasibility and work with Operations team in deliverables. Manage the end to end process for new and existing deals including new deal setup, ongoing deal administration, annual account review, and maintain deal records. Liaise with Operations team to ensure tasks are delivered properly.
- Act as deal owner for a portfolio of agency/trustee deals. Provide oversight on Operations processing and ensure all contractual duties are completed timely and accurately.
- Serve as a primary contact for clients and handle ad-hoc requests and enquiries.
- Liaise with different teams to obtain data and compile various MIS reports as required by management on monthly basis.
- Assist on control and compliance matters such as reconciliation of escrow reports and liaise with Operations team to arrange internal control meeting and review the Operations activities.
- Review / update client service procedures and ensure all processes are met with the bank's standards on control, risk management, operational efficiency and service quality continuously.
Requirements:
- Bachelor degree or above.
- Knowledge in investment market products and demonstrate ability to learn securities operation work and process.
- Knowledge about operational risk and control monitoring is preferred.
- Detail oriented, independent with good problem solving skill.
- Able to liaise with clients and other counterparties to resolve processing issues.
- Proficient in spoken and written English and Chinese (including Putonghua). A good team player.
- Proficient in MS offices and Word Processing (Chinese & English).
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