Hong Kong Job Openings
Nesta (Hong Kong) Limited
速遞中心 客戶服務員 CS (5days, Day Shift, 16-18K, 13 months pay)
FULL TIME
September 15, 2024
即時聊天的面對面查詢和電話，為客戶提供優質服務
處理客戶查詢和投訴並提供解決方案
與團隊成員合作，實現整體 CS 績效標準
要求：
香港中學會考/香港中學文憑畢業生或以上，也歡迎應屆畢業生
1年客戶服務經驗優先
良好粵語、國語及英語口說及書寫能力
能夠輪班工作
熟練的 PC 技能，尤其是 MS Excel
立即可用是首選
有興趣者請點選「申請」或將更新後的履歷寄至 apply01@nesta.com.hk 或 Whats App 56450113
Responsibilities:
- Manage face to face enquiries and provide quality service to customers
- Handle customer enquiries and complaints and provide solutions
- Work with team members to achieve overall CS performance standards
- HKCEE / HKDSE graduate or above, fresh graduates are also welcome
- 1 years customer service experience is an advantage
- Good command of spoken & written Cantonese, Mandarin and English
- Able to work on shifts
- Proficient PC skills, especially in MS Excel
- Immediately available is much preferred
工作類型: 全職, 長工
薪酬： $16,000.00至$18,000.00（每月）
時間：
- 星期一至星期五
- 晉升機會
- 醫療保險
- 13個月
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