Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, Omni-channel team that’s driving our huge commercial transformation.
If you’re a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales.
You will be employed under Philip Morris Asia Limited (PMAL), PMI’s affiliate in Hong Kong. As a key player in our digital transformation journey, the Digital Specialist bridges the gap between technology and business.

Your ‘day to day’:

• Owner of both internal and external business solutions, ensure cross functional team members' engagement and operational efficiency.
• Collaborates with others to understand requirements, provide insights on digital and solutions enhancements, and act as the primary liaison with external agencies and the IT team.
• Identify opportunities and challenges, driving adoption and defining actionable plans on driving digitalization.
• Handle multiple business solutions and digital platforms supporting e-commerce, engagement, and operational processes by cross-functional collaboration with the commercial team, IT team, and digital / IT vendors. Key tasks involve identifying user requirements, proposing solutions, and overseeing platform maintenance, enhancements, and development.
• Accountable to and assist Manager Digital & Customer Care identifying business and operational opportunities across omni-channel platforms and assessing potential solutions to achieve strategic business objectives
• Engage actively in digital & IT projects, ensuring timely completion of individual goals. Collaborate with Project Leaders and team members to maintain project timeline, optimize efficiency, and achieve goals.
• Analyse usage and performance reports of the platforms to identify adoption and retention strategies based on the results.
• Responsible for leading and improving reports in Power BI for internal reporting, operational purposes and develop new reports based on user requirements.
• Build training materials, user guides, and reference videos to facilitate the implementation and adoption of digital platforms during user onboarding and improvement plans deployment.
• Implement and verify that business & digital solutions are aligned with company policies and legal standards.

Who we’re looking for:

• University Graduates in Business Management or Information Technology related disciplines
• Minimum 5 years experience in Business Solutions, Information Technology or Project Management related fields
• Ability to align digital strategies with overall business goals with strong business insight
• Passionate about technology, innovation, and user-centered design
• Ability to quickly adapt to new information and apply it effectively with high learning agility
• Familiarity with project management or product management roles
• Familiarity with Salesforce & Power BI is a Plus

What we offer:

Our success depends on our talents who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.