Hong Kong Parkview rests amid the idyllic Tai Tam Nature Park, 15-minutes to Central. An iconic multi-dimensional complex offering the ultimate living experience. 16 private residence blocks and 2 serviced apartment towers comprise 223 art-inspired and luxurious apartments. Featuring comprehensive clubhouse facilities, Hong Kong Parkview offers its members and guests 8 food and beverage outlets, 8 event venues, Hong Kong’s finest private fitness centre, indoor and outdoor swimming pools and thematic playrooms.

Website: www.hongkongparkview.com

Responsibilities:
To ensure effective supervision that all services offered in the Front Services are always available and are carried out with the utmost efficiency and courtesy.

To handle comments and complaints relating to service standards and take any necessary actions to achieve the highest level of hospitality service.

To conduct manpower planning to support operation needs.

To control the preparation of all occupancy forecasts and statistics as required.

To review the sales performance of the serviced apartment and suggest new initiatives to maximize occupancy and revenue.

To ensure that the department’s operation budget is strictly adhered to and that all costs are strictly controlled.

To update emergency procedures and other Front Services operation manuals, policies and procedures when required.

To carry out reasonable duties as assigned by the management.

Requirements:
Bachelor degree holder in Hospitality Management or related discipline.

8 years of Front Office experience with a minimum of 3 years as Assistant Front Office Manager or an equivalent combination of education and experience.

Excellent inter-personal and communication skills.

Strong problem-solving and decision-making skills. Proven management and leadership skills with ability to manage complex relationships.

Excellent command of written and spoken English and Chinese. Good Mandarin is definitely an advantage.

Knowledge on local fire safety requirement & risk management.

Proficient in Microsoft Office and property management system – Opera.

We offer competitive remuneration package including 5-day work week, family medical plan, duty meal, free parking, free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty and Aberdeen), and excellent career opportunities to the right candidate.

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Whatsapp: 7071 2186

Confidential Fax No. 2812 3490

Email: [email redacted, apply via Company website]

(All data collected will be used for recruitment purpose only)

Full-time,Permanent