Hong Kong Job Openings

Harbour Plaza Metropolis (Uni Lite Investment Limited)

Guest Services Supervisor 賓客服務督導 (5 Days Work 5 天工作制)

FULL TIME

September 6, 2024

Situate at the heart of Kowloon and standing on the vantage point where 2 MTR lines are covered, guests can commute to Hong Kong Convention and Exhibition Centre on a 5-minute MTR ride. The 822 newly renovated guest rooms and suites are designed for guests who expect discreet luxury and modern functionality. Comprehensive facilities include six distinguished dining outlets, five versatile function rooms, an outdoor swimming pool with Jacuzzi, sauna and a well-equipped gym.

T ogether E veryone A chieves M ore.

We are now inviting energetic and hospitality professionals to join our team.

Job Descriptions:
Handle daily Front Desk operation inclding check-in/out services, handle guest enquiries and complaints with a professional manner

Ensure the daily efficiency of Front Desk operations

Maintain high standard of services to guests

Perform other ad hoc job duties as assigned

Requirements:
Diploma holder or above in Hospitality Management or related disciplines

Minimum of 3 years relevant experience in Hotel Industry

Proficient in OPERA system is preferred

Good communication and interpersonal skills

Excellent command of both spoken English, Cantonese and Mandarin

Candidate with less experience will be considered as Senior Guest Services Officer/ Guest Services Officer

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email redacted, apply via Company website] .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Full-time
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