Hungary Job Openings

Ericsson

CloudRAN Support Engineer

Budapest

August 28, 2024

Grow with us
About this opportunity:

Approximately 40% of the world’s mobile traffic is carried through an Ericsson Network. The fifth generation (5G) of Radio Access Networks (RAN) is happening now and Ericsson is the recognized technology leader in bringing it to the market. From connected automobiles to wireless online gaming and connecting the “Internet of Things”, the possibilities are endless. As the telecoms industry deploys 5G networks around the globe, technologies such as automation and virtualization, plays a key role in future network evolution, there has never been a better time for you to make your mark.
This is an exciting opportunity to undertake a RAN-Cloud RAN support engineer role using the best solutions available in a fast-moving telecommunication environment. You will be a key part of an engineering group using agile management and engineering practices. Come and join our RAN-Cloud RAN support team now!

What you will do:


  • Fix and resolve problems to stabilize and optimize customer networks.
  • Work with assigned customer tickets, using support tools according to global support processes and procedures.
  • Through contact with external customers, capture data and information about any specific problem that has been reported to Ericsson.
  • Work with Ericsson and non-Ericsson Cloud solutions.
  • Opportunity to participate in Cloud RAN trials and deployment projects.
  • Work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers of Ericsson.
  • Emergency Support handling can be encouraged in the long run.


The skills you bring:


  • BSc or MSc degree in Computer Science, Electrical Engineering, or equivalent
  • Min 1 year of experience in customer support or incident handling
  • Strong troubleshooting experience in Cloud solutions (eg. Open Stack, Docker, Kubernetes)
  • Knowledge of Unix/Linux and IP Technologies
  • Demonstrated ability in 4G/5G Radio technologies or willingness to learn
  • Good command of English language, both verbal and written
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Delivering results & meeting customer expectations
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.



Primary country and city:
Hungary (HU) || Budapest

Job details: Support Engineer
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