• Responsible for the successful execution of one or more HR/Benefits/Payroll processes
• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)
• Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area(s)
• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE Health Care policy requirements
• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
• Continuously build and share area of expertise; keep current with internal and external updates and changes
• Participate in internal and external HR Operations audits
• Develop a strong working relationship with the GE Health Care HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
• Preparation of year-end reporting & associated statistics
• Provide ad-hoc operational support for assigned process

Qualifications/Requirements

• Bachelor’s degree from an accredited university or college in related area
• Fluency in required language and in English, knowledge both verbally and in written
• Prior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organization
• To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
• Preference to be based in Hungary

Desired Characteristics

• Solid interpersonal skills: ability to work effectively in a team-based environment
• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
• Proficiency in HR systems (ex. Workday) and technologies
• Ability to quickly embrace new technologies
• Supportive team player with a drive to create a positive work environment
• Apply solid judgment ensuring integrity, compliance, & confidentiality
• Passion for continuous process improvement and simplification
• Strong analytical and problem-solving skills with proven ability to organize and analyze data
• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
• Self-starter who can manage multiple tasks simultaneously with minimal supervision
• Comfortable delivering against quantitative and qualitative performance metrics
• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and Power Point