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Service Operations Leader with Hungarian and Romanian
As a Service Operations Leader at Honeywell, in Budapest, you will be responsible for effective customer engagement with assigned customer territory (Hungary, Romania, Slovakia), delivery coordination and execute all committed SERVICE
CONTRACT deliveries in manner that ensure compliance to Honeywell and Customer Health. This role require business trips and meeting clients at their workplace.
Honeywell
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.
Key responsibilities:

• Ensure Contracts meet their KPIs and discuss KPI performance with customers
• Based on customer understanding, identify Honeywell solutions to offer Customer
• Coordinate with the Back Office to review and correct Customer asset, account team, and contract information in SFDC or
  other software applications.
• When requested by FSM, provide feedback on individual employees to support the HPD process
• Ensure adherence to existing global quality processes as well as continuously developing and implementing improvements
• Consistently support the development of white space analysis for new opportunities and utilize to drive LSS business
  increases

Key skills and qualifications:

• English min. B2, fluent Hungarian and Romanian
• Driving license
• Recognized Industrial Automation & Control technical training or other relevant certificates or equivalent experience
• Some years of experience supporting a Services organization with exposure to periodic customer contracts
• Ability to successfully manage many tasks at once
• Previous experience in Project Management

Our offer:

• Competitive Salary regularly increased based on your performance
• Enjoy 25 vacation days per year, plus extra days off for life's special events
• Meal vouchers
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers)
• Medical Insurance Plan paid by the company
• Christmas and Easter bonuses

Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join us now and become part of our journey - help us make the future!
#The Future Is What We Make It

Additional Information

• JOB ID: HRD241554
• Category: Customer Experience
• Location: Petneházy u. 2-4,Budapest,PEST MEGYE,1139,Hungary
• Exempt