• Supports the Enterprise Technology Business Process COE Global team and other cross functional teams to deliver the project according to scope, benefits and timeline

• Ability to lead business process discussions and functional Business Process COE conversations
• Able to coordinate, plan, track, set-up, test, diagnose errors, and identify corrective actions
• Act as a champion of the solution within the business
• Aid in the design of reports, forms, interfaces, conversions, enhancements, and user authorizations
• Remains connected to the end user community to enable full transparency on current and future business strategies and/or initiatives
• Actively participate & drives workshops and presentations to validate business processes and solutions with the end user community
• Participate in the system testing phase to ensure that the systems that has been built meets the business requirements
• Provide training and business process input to the end user training team, review training materials, and deliver end-user training to the larger end-user community
• Represent the business requirements for his/her functional area
• Define business processes and provide input to system configuration decisions in his/her area(s) of functional expertise
• Identify, document, escalates and resolve issues
• Develop business process documentation (process flows, business process procedures, etc)
• Develop presentations
• Assist in the development of training materials (identification, documentation, validation, etc)
• Identify test scenarios and develop test scripts
• Test system(s) configuration, development objects, and user-authorizations
• Provide first line of support during implementation stabilization period and hyper care
• Support data conversion activities (strategy, data cleansing, validation, etc)
• Deliver training to end-user community
• Assist in formal and informal change management activities
• Drives for globally aligned Business Process COE processes/systems that support achievement of business objectives
• Maintain a pro-active collaboration, integration and communication approach with key stakeholders within the project and beyond

• Bachelor’s Degree in Business or Computer science equivalent experience.

• 5+ years as an Integration or Business Analyst
• 5+ years in multiple Business Processes ( OTC, DTC)
• Information technology
• SAP, S4 preferred
• Project management experience
• Customer, Retail and/or Vendor support experience preferred

• Ability to quickly learn organizational structure, business strategies and processes
• Knowledgeable on business process modelling/mapping in the various Business Process areas
• Strong analytical skills and the ability to move forward with incomplete information
• Strong knowledge of one or more business domain areas with strong business application knowledge
• Experience as a current system user
• Respect of his/her peer group and end-user community for his/her knowledge and skills
• Empowerment to make decisions on functional, process, or operational changes
• Excellent team player skills, with strong oral and written communication skills
• Ability to raise relevant issues, drive for solution, and make decisions under time constraints
• Experience with system implementations preferred
• Experience with conducting presentations and training
• Ability to adapt to changes
• Ability to train and/or coach others
• Ability to work in a fast paced, hands-on environment
• Strong time management skills and the ability to multi-task
• Capable of writing clear and well-structured business requirements documents
• Capable of documenting business and functional requirements for current/future state processes
• Experienced in drafting user acceptance testing scenarios
• Ability to represent change within the organization.
• Experience working with multiple levels of the organization and across functions or domains.
• Ability to resolve minor conflicts/issues using different tactics prior to escalation.
• Six-Sigma or Agile experience is highly preferred

• Exhibit core company behaviors that focus on how we at LS&Co. operate together day to day regardless of level, function or location
• Know the Business; Own the Result; Company First; Be Part of the Solution; Lead by Example

Bengaluru, India Full time