India Job Openings
Levi Strauss & Co.
Associate Analyst- Commercial Operations
Bengaluru
FULL TIME
September 6, 2024
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Supports the Enterprise Technology Business Process COE Global team and other cross functional teams to deliver the project according to scope, benefits and timeline
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Ability to lead business process discussions and functional Business Process COE conversations
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Able to coordinate, plan, track, set-up, test, diagnose errors, and identify corrective actions
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Act as a champion of the solution within the business
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Aid in the design of reports, forms, interfaces, conversions, enhancements, and user authorizations
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Remains connected to the end user community to enable full transparency on current and future business strategies and/or initiatives
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Actively participate & drives workshops and presentations to validate business processes and solutions with the end user community
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Participate in the system testing phase to ensure that the systems that has been built meets the business requirements
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Provide training and business process input to the end user training team, review training materials, and deliver end-user training to the larger end-user community
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Represent the business requirements for his/her functional area
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Define business processes and provide input to system configuration decisions in his/her area(s) of functional expertise
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Identify, document, escalates and resolve issues
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Develop business process documentation (process flows, business process procedures, etc)
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Develop presentations
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Assist in the development of training materials (identification, documentation, validation, etc)
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Identify test scenarios and develop test scripts
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Test system(s) configuration, development objects, and user-authorizations
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Provide first line of support during implementation stabilization period and hyper care
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Support data conversion activities (strategy, data cleansing, validation, etc)
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Deliver training to end-user community
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Assist in formal and informal change management activities
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Drives for globally aligned Business Process COE processes/systems that support achievement of business objectives
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Maintain a pro-active collaboration, integration and communication approach with key stakeholders within the project and beyond
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Bachelor’s Degree in Business or Computer science equivalent experience.
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5+ years as an Integration or Business Analyst
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5+ years in multiple Business Processes ( OTC, DTC)
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Information technology
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SAP, S4 preferred
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Project management experience
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Customer, Retail and/or Vendor support experience preferred
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Ability to quickly learn organizational structure, business strategies and processes
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Knowledgeable on business process modelling/mapping in the various Business Process areas
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Strong analytical skills and the ability to move forward with incomplete information
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Strong knowledge of one or more business domain areas with strong business application knowledge
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Experience as a current system user
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Respect of his/her peer group and end-user community for his/her knowledge and skills
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Empowerment to make decisions on functional, process, or operational changes
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Excellent team player skills, with strong oral and written communication skills
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Ability to raise relevant issues, drive for solution, and make decisions under time constraints
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Experience with system implementations preferred
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Experience with conducting presentations and training
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Ability to adapt to changes
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Ability to train and/or coach others
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Ability to work in a fast paced, hands-on environment
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Strong time management skills and the ability to multi-task
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Capable of writing clear and well-structured business requirements documents
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Capable of documenting business and functional requirements for current/future state processes
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Experienced in drafting user acceptance testing scenarios
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Ability to represent change within the organization.
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Experience working with multiple levels of the organization and across functions or domains.
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Ability to resolve minor conflicts/issues using different tactics prior to escalation.
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Six-Sigma or Agile experience is highly preferred
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Exhibit core company behaviors that focus on how we at LS&Co. operate together day to day regardless of level, function or location
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Know the Business; Own the Result; Company First; Be Part of the Solution; Lead by Example
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