Division:Eskenazi Health

Sub-Division: Hospital

Req ID: 21295

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Job Role Summary

The Facilities Engineering Reporting and Operations Coordinator is the main dispatch contact for plant operations and is responsible for the management of all data, programs, and documentation of systems related to facilities engineering work orders, compliance, and infrastructure.

Essential Functions and Responsibilities

• Customer Service, answering, and dispatch for all first shift urgent phone requests and associated follow ups.
• Updating daily board with high priority equipment issues
• Routing of urgent needs to the technician, supervisor, and manager as appropriate for timely resolution
• Creation, editing, and completions for applicable work orders
• Review of work order dashboards daily and as often as necessary to ensure assignment, progress, and completions
• Monthly assessment of all work order PMs to ensure compliance and follow up with responsible supervisors
• Provide effective and efficient operational task coordination relating to, but not limited to regulatory compliance document management, maintenance record keeping, scheduling test and maintenance activities, elevators, boiler and pressure vessel permitting, and material requisition support.
• Facilitates and completes department administrative tasks including making spreadsheets, power point presentations, staff reports, meeting facilitation, and Share Point site content management.
• Provide support during Joint Commission, State Board and Fire Marshall audits and present compliance documentation as needed
• Regularly review and maintain procedures relating to facilities equipment maintenance.
• Maintain a detailed inventory of all equipment and spare parts. Input new assets/sites as necessary.
• Create and maintain both digital and physical compliance documentation.
• Review all contractor documentation to ensure it meets required standards
• Collaborate with facility management in the development and maintenance of schedules and resource leveling by utilizing the work order program.
• Design, print and maintain asset barcode labels for use with barcode scanning software.
• Report on key performance indicators monthly to the management team to identify potential failures, identify risk mitigation efforts and increase efficiency throughout our environment.
• Create resource profiles and train users on the use of TMS Side Kick mobile work order system
• Administer the work order program
• Administer temperature monitoring system for medical and nutritional systems.
• Serve on-call as required

Job Requirements

• Associate degree from an accredited engineering or business college or university with 2 years of progressive business environment work experience within an engineering, utility, construction, consulting, or operations related discipline.
• 7 years directly applicable equivalent experience will be considered in lieu of Associates degree requirement.
• Valid Indiana Driver's License

Knowledge, Skills & Abilities

• Effective written and verbal communication
• Knowledge of Joint Commission, State Board of Health and N.F.P.A. regulations
• Must have organizational abilities
• Advanced understanding of computerized maintenance management systems such as TMS and ability to create and maintain dashboards, create data sources, customize views, set up new assets and preventative maintenance schedules, create planned events, maintain material tables, create and maintain work order web request system,
• Working knowledge of Temperature Monitoring Systems such as Temp Trak
• Proficiency at hardware troubleshooting and instillation for temperature monitoring system
• Highly proficient in Microsoft Word, Excel, and Power Point, Outlook, Bartender Designer, Adobe Acrobat, TMS Sidekick, Microsoft Sharepoint
• Ability to read architectural and engineering construction documents
• Data Analysis and Reporting Skills
• Ability to adapt to new technology and set up maintenance staff communication devices for use in completing work orders
Ability to teach staff on related systems and tasks

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.