India Job Openings

UPS India

Freight Officer

Pune

FULL TIME

September 15, 2024


Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Coordinator (Grade 8) – (Rotational - Saturday & Sunday Fixed off)
Shift – Flexible shift timing (Monday to Friday)

Job Summary
Coordinator will be responsible to verify the invoice charges in the system as per the carrier invoices along with assist and respond to customer inquiries concerning their invoices while meeting the department performance criteria.
The applicant should have good communication and analytical skills and should be systematic in his approach. The position mandates emphasis on quality and a Positive customer experience for both internal and external customers.

Job Duties
  • When cause of discrepancy is identified, problem solving and analysis skills used to determine appropriate course of action.
  • Detailed emails may be required for proper documentation.
  • Sending emails to respective departments for charges corrections as per the requirement.
  • Verifying the charges as per the invoice copy.
  • Check Oracle and PRT to ensure all the invoices are paid to the carrier.
  • Use of various software packages may be needed for processing of adjustments for invoices.
  • Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
  • Process corrections timely and accurately utilizing proper methods.
  • Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
  • Calculates & process large and complex adjustments with appropriate reasoning and research skills.
  • Should be Team player

Employee Skill Requirement:
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Analytical and problem-solving skills.
  • Must possess advanced reasoning and research skills.
  • Decision making skills.
  • Excellent typing speed for data entry.
  • Must be customer focused.
  • Good typing speed.

Prerequisites:
  • Graduate/ Post graduate in any discipline. Finance & Accounting (preferred)
  • Eye for detail and should meet stiff deadlines
  • Self-Driven
  • Influence and Persuasion
  • Strong Customer Orientation, understanding customer services issues
  • Knowledge of MS office

Employee Type:

Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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