Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
Job Title: Senior Muse (Supervisor)
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
Client & Service Expert:
 Expertise in the development of a clientele.
 Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach.
 Build and maintain new and existing client relationships and have a strong, productive client book.
 Maintain clientele and thank you note standards.
 Demonstrate strong use of selling skills.
Leadership Presence:
 Achievement of personal sales goals.
 Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
 Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
 Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity:
 Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
 Ensure brand and operating standards are met to support brand consistency.
 Ensure store presentation standards are achieved and maintained.
Operational Excellence:
 Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
 Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
 Adherence to Kate Spade loss prevention policies and operational procedures.
The accomplished individual will possess...
 Strong written and verbal communication skills
 Detail oriented
 Proactive ability to multi task and prioritize
An outstanding professional will have...
 Minimum 2-3 years’ experience in luxury goods or a comparable retail environment
 College degree preferred
Physical Requirements…
 Available to work store schedule, as needed, including evenings and weekends
 Standing for extended periods of time
 Able to safely lift boxes up to 40 pounds
 Comfortable climbing ladders
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person