Goodman Campbell Brain and Spine

Medical Office Specialist - Pain Team

Greenwood

September 18, 2024

At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have – with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position, based in our Greenwood outpatient pain clinic, is responsible for routine clinical and administrative tasks to help deliver an outstanding and efficient patient experience in a fast-paced environment.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell’s dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
The Medical Office Specialist on the pain team greets and rooms patients, and works closely with the pain Medical Administrative Assistant to provide compassionate and superior patient care. This role provides ample variety as you are given the opportunity to master multiple roles, which creates a development pathway for growth within our organization.


Knowledge, Skills and Abilities Required


  • Genuine dedication to excellent customer service/
  • Exceptional attention to detail.
  • A can-do attitude that does not hesitate to jump in to help others.
  • Respect for organizational policies, procedures, systems, and objectives.
  • Alignment with HIPAA regulations.
  • Ability to drive to efficiency and accuracy in a fast-paced environment
  • Ability to collaborate and communicate clearly.
  • Ability to respectfully interact with physicians, providers, peers and patients.
  • Ability to work independently.
  • Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (Next Gen).


Educational and Experience Required


Education:
High school diploma or equivalent
Medical assistant or LPN certification preferred
Preferred Experience:
3-5 years of experience in a physician office or hospital setting
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