India Job Openings
Lenovo
Order Fulfillment Specialist
Bengaluru
FULL TIME
September 1, 2024
General Information
- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
Why Work at Lenovo
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our Story Hub.
Description and Requirements
Backlog Management:
- Oversee & Analyze backlog report and take actions / closure follow-ups accordingly.
- Load Prebuild orders on time post getting all necessary approvals and share updates to business
- Timely scheduling/billing of orders
- Regular follow up with Sales /AR /Customer to remove any backlog dependency.
- Manage BTS order supplies in close coordination with procurement & production team.
- Daily checks of backlog & escalation management for critical customer requirements
- MIS publish to business team & Clearing post replenishment ordering issues.
Inventory Control:
- Daily reviewing of Excess ordering if any and ensuring measures to control.
- Working with Production team & IT team for cancellation of excess ordering MOs
- Sharing regular Free FG (Finished Goods) details with business team & work for liquidation
- Drive CSAT (Customer Satisfaction) program for respective business.
- Track critical and escalated cases end to end & share timely order update to customer.
- Graduate with experience of 3 to 7 years in supply chain order fulfillment processes (OTC cycle)
- Confident business communication, both verbal & written.
- Working knowledge in SAP system preferably.
- Analytical skills, problem solving, customer focused and take ownership & initiative.
- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
- India
- India - Karnātaka
At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
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