Job Description

• Provide comprehensive technical support for People Soft applications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions.
• Maintain and enhance People Soft application functionality, including developing and implementing solutions to improve system efficiency and effectiveness.
• Support People Soft Experience in the Supply Chain Module – specially in Manufacturing, Cost Management, Inventory, Purchase and Account Payables
• Experience in the Database SQL Server tool.
• Experience in the Nvision reporting tool.
• Experience in Service Now reporting tool for Ticketing.
• Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability.
• Collaborate with other IT team members to implement new features, upgrades, and integrations.
• Stay up-to-date on the latest People Soft technologies and best practices.
• Create and maintain detailed documentation for all aspects of People Soft application support.
• Proactively identify and address potential issues before they impact system performance or user experience.
• Develop and implement strategies to improve overall system efficiency and user satisfaction.

Mandatory Competencies