India Job Openings

U.S. Embassy & Consulates in India

Public Engagement Specialist

Hyderābād

FULL TIME

September 6, 2024

Hiring Path:

Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP 05 (steps 5-14) Actual FP salary determined by Washington D.C. Only one Open-to category should remain: • All Interested Applicants / All Sources
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (8 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:

75% or less Must be available to travel throughout India to support EV activities

Duties

The Emerging Voices (EV) Specialist works under the direct supervision of the Public Engagement Specialist (or PAO designee). Is the leading LE staff adviser for the Consulate's Public Diplomacy (PD) engagement with the EV audience sector; primarily youth, minorities, and others who are able to influence Indian attitudes toward the U.S. using new, often digital, communication networks rather than prominent protocol positions or established institutions. Plans, develops, coordinates, oversees and evaluates impact of all PD activities, projects and initiatives to engage EV audience sectors. Tracks trends in emerging network through direct engagement, research, polling and statistical analysis and analytics. Designs and recommends PD strategies to connect with EV audience sectors to promote understanding of and support for U.S. policy and dispel inaccurate perceptions. Oversees and coordinates activities of the Partner American Spaces in the Hyderabad area of responsibility.

Serves as lead observer, strategist and advisor on Consulate engagement with EV audiences. Actively plans Consulate engagement with EV audiences at least a year in advance to intensify impact and expand EV sector support for Mission objectives and U.S. foreign policy goals. Contributes EV components to the Mission Integrated Country Strategy (ICS) and the Public Diplomacy Country Context

Drafts plans, performance goals, benchmarks, and risk assessments for projects and initiatives to engage EV audiences, ensuring that strategic and performance goals for all EV activities are consistent and complementary. Evaluates previous Public Diplomacy (PD) activities for impact and cost-effectiveness as the basis for improved planning and enhanced performance, Assesses evaluation of previous activities to fine-tune projections for planned initiatives; identifies project objectives, assessment methods and outcomes.

Analyzes demographic, communication and influence patterns of the EV sector to identify those audience groups of greatest potential to affect U.S. foreign policy priorities. Collaborates on State Department and post-funded polls, uses poll results, audience analysis and analytics, and gathers his/her own data to interpret the Indian context and identify optimal means of obtaining policy goals. Expands Mission understanding of the genesis of emerging networks and changing influence patterns in Indian EV sector by developing substantive relationships with Indian political, intellectual and cultural leaders and institutions who follow EV sector issues, as the basis for strategic planning, analysis and identifying performance targets.

Serves as lead strategist and advisor on innovation and change management for Consulate engagement with the EV sector, identifying new communication platforms and emerging technologies, optimal partnerships with credible local voices and institutions, and recommending/leading operational changes.

Advances U.S. Foreign policy objectives by overseeing activities and initiatives designed to reach EV audiences in the virtual, physical and communication spaces where they are active designs and oversees activities and initiatives tailored to attract EV audience segments of specific interest, to develop networks and communities that support U.S. goals and values on critical issues such as, human rights, good governance, countering extremizing and market-based economies. Facilitates state government partnerships in support of the Mission youth engagement.

Coordinates with colleagues on the Consulate's education outreach, academic advising, English language, experiential learning, and exchange and alumni programs, focusing on hard-to-reach or minority groups important to Mission goals. Directs alumni initiatives for sustained engagement with EV networks. Coordinates all planning for activities at American Spaces region-wide

Supports staff responsible for Consulate's education outreach, academic advising, English language, experiential learning, and exchange and alumni programs. Identifies optimal performance targets to engage target audience groups; coaches and mentors subordinate staff through regular feedback and timely performance evaluation.

Recommends allocation of funding, program and human resources for EV activities to Public Engagement Specialist and PAO, working closely with the PD Resource Coordination team. Prepares, manages and tracks the EV annual and individual project budgets, and contributes to the PD Resource Allocation Module (PDRAM), in consultation with the Resource Coordination Unit. Develops fundraising or partnership strategies to recruit private sector partners to co-sponsor and / or fund PD initiatives.

Monitors and tracks USG funds allocated to unique structures (e.g., a Fulbright Commission) that receive both USG and Indian funding. Ensures appropriate accountability measures are in place, USG branding requirements are observed, and recommends audits to prevent misuse of resources.

Qualifications and Evaluations

Requirements:

EXPERIENCE: This position requires at least four years of progressively responsible experience in a multilingual, multicultural or multinational work environment with marketing, public relations, communication or education duties as a significant part of the job is required. Experience with audience or market analysis and managing social media accounts is required.

JOB KNOWLEDGE: Detailed knowledge of U.S. foreign policy objectives and American interests in India, especially the EV sector; understanding of U.S. historical, political, economic, social and cultural forces that shape U.S. foreign policy; comprehensive knowledge of the attitudes and preferences of the EV audience sector(s); understanding of regional, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural and educational institutions in shaping EV perceptions of the U.S. are all required.

Education Requirements:

University degree in communications, journalism, international affairs, American or intercultural studies, marketing, or local equivalent is required.

Evaluations:

LANGUAGE: English Level IV (speak,read,write) and Telugu or Hindi or Urdu Level IV (speak,read,write) - THIS MAY BE TESTED

SKILLS AND ABILITIES: Analytic skills / Communication Interpersonal skills / Management skills / Technical skills

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Hyderabad, India may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

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