Overview:

• Based on experience, and education

Responsibilities:

• Collaborate with a multidisciplinary care team, including participating in weekly interdisciplinary team meetings, to ensure the delivery of high quality, member-centered care,
• Actively assist members in identifying goals, working towards their care plan goals through individual coaching, coping skill support, and treatment engagement support
• Maintain open office hours at the Groups’ office location once per week
• Assist members in person at the Groups’ office location, virtually, and in the community as needed
• Accompany members to local services as needed: primary care and mental health appointments, recovery support meetings, recovery centers, etc.
• Become an expert on the available insurance, healthcare, and social service resources in the local community.
• Link members with resources and follow-up with members and resources alike to ensure that all member needs were met.
• Advocate for our members, and serve as a link to community based services and the local recovery community by helping clients navigate local care and support systems
• Participate in group therapy related to peer support, recovery, and community resources
• Maintain timely and accurate documentation in electronic health record.

• Participate in ongoing continuing education as required to maintain certification or licensure.

Other Duties & Responsibilities

• Engage in community outreach activities and education, as necessary.
• Perform other duties as assigned.

Qualifications: Knowledge, Skills and Abilities

• Fluency with office technology, including G-Suite, email, electronic medical records, and software and mobile apps (e.g., Google Apps)
• Share the Groups’ values of member-centered care and harm-reduction practices.
• Interest in participating in community based engagement with members.
• Knowledge of, and ability to use motivational interviewing practices.

• Knowledge and understanding of substance use treatment programs, assessments, evaluations, observations and care plans.
• Ability to establish effective working relationships and maintain appropriate professional and personal boundaries with internal staff, members, and with relevant community organizations.
• Ability to maintain positive interactions with members and where appropriate professional and personal boundaries with internal staff, members, and with relevant community organizations.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills and ability to communicate complex information.
• Ability to use discretion and work independently under general supervision.
• Ability to work with diverse population of members and staff.
• Ability to understand and adhere to Professional Code of Conduct.
• Strong advocacy skills along with knowledge of community based services, resources, and local recovery community.

• An associates degree in Social Services field required (or equivalent combination of education and experience); Bachelors degree preferred
• Virginia educational requirement: A bachelor's degree is required in one of the following fields: social work, psychology, psychiatric rehabilitation, sociology counseling, vocational rehabilitation, or human services counseling.
• Two years of experience with case management, care navigation, peer support or alike positions required. Experience with community based support preferred
• Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening. Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, CPR/Basic First Aid and license/credential verifications.
• For remote roles, access to reliable internet and telephone services, specifically download speeds over 40 Mbps and upload speeds over 10 Mbps as well as a strong Wi Fi signal from your remote work location.
• You embody what Groups is all about: you care deeply about our mission; you are entrepreneurial, flexible and team-oriented; you have deep respect for the people we serve; you have unquestionable ethics.