IMMEDIATE OPENING for a Sales & Events Manager for an International Franchise. Salary $50K to $60K with a 4% commission on booked revenue together with health benefits, 401K and PTO . Must have a minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry. Must be proficient in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software). Qualified candidates should have a true passion for and an unrelenting drive to provide exceptional guest service and hospitality.
Job Summary
Responsible for generating event revenue by selling events of all sizes, exceeding monthly and annual sales goals. Manage all aspects of events of all sizes, for various types of groups.
Sales Requirements

• Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.
• Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement.
• Participate in industry and community events to stay up to date on trends.
• Foster client relationships through ongoing communication to ensure repeat business and referrals.
• Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time standards.
• Utilize established reports and dashboards to ensure personal sales Key Performance Indicators (KPI’s) are being met or exceeded.

Event Planning & Execution

• Deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up.
• Create, manage and confirm event bookings using Tripleseat sales system, including the documentation of all prospect and event client communication.
• Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment.
• Work in collaboration with the operations team, culinary team and other departments within the venue to execute flawless events.
• Maintain brand standards on event execution by working closely with Event Producers on service quality and maintaining client satisfaction.
• Proactively strive to maintain high levels of quality, accuracy, and process consistency
• Conduct weekly BEO meetings. Detail all BEOs and communicate any event changes or specific needs for a successful execution by Operations and Culinary.

Job Requirements
The following are needed to ensure successful job performance:

• Minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry
• Proficiency in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software)

Primary competencies, behaviors, and characteristics

• Expert interpersonal skills
• Leadership skills
• Highly Organized
• Multi-tasker
• Business development skills
• Communication and marketing skills
• Project management experience with a track record of successful events
• Open and eager to learn new sales skills

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The mental and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demands

• Regularly required to sit, stand and walk for prolonged periods of time
• Regularly required to talk and hear
• Regularly required to visually observe objects up close and at a distance
• Regularly requires hands to handle or feel and finger dexterity
• Regularly required to use a computer and telephone equipment
• Occasionally required to reach or bend
• Infrequent light physical effort is required

Mental Demands

• Regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions.
• Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset.

Working Conditions

• Work is performed in an event space environment.

Job Type: Full-time
Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Evenings as needed
• Monday to Friday
• Nights as needed
• Weekends as needed

Experience:

• sales in hospitality, events, attractions, or entertainment: 5 years (Required)
• Tripleseat event software or quick ability to learn: 1 year (Required)

Location:

• Indianapolis, IN (Required)

Ability to Commute:

• Indianapolis, IN (Required)

Work Location: In person