About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

About the Team
Team directly supports the Associate Learning & Development team at SSC-M. Providing content development support and maintenance of courseware as required. Working in partnership with the SSC-M team, priorities are

Job Summary:
The primary purpose of this role is to consult with business partners and learning peers to design and develop learning solutions tied to business strategies that met or exceed organizational objectives. This includes responsibility for understanding root cause business issues, facilitating conversations with Subject Matter Experts (SMEs), determining appropriate learning modalities, project planning and developing complex, blended learning solutions.. This role is critical to Lowe's because it ensures Lowe's associates are equipped with the confidence and competence to serve Lowe's customers.

Roles & Responsibilities:
Core Responsibilities:

• Develops instructional training delivery methods (i.e., in-person, online, self-service) and mediums such as audio-visual materials, production videos, instructor guides, and curriculum, as appropriate
• Independently works with subject matter experts (SMEs) and key stakeholders to understand needs, create design documents, and gather insights that will ultimately impact the effectiveness of the learning solution
• Gain indepth knowledge about the businesses for which they create content
• Develops exercises, micro-learning, job aids, assessment questions, and other methods of learning including social or connected learning strategies independently without any review support from the lead
• Creates overlays using tools like Walk Me or Whatfix
• Develops simulated safety training
• Advises on technological learning solutions and methodologies to enhance the efficiency and effectiveness of learning programs
• Manage create project plans ensuring optimal use of available resources.
• Uses instructional design methodology to design and develop blended learning solutions
• Creates modes of assessment, such as tests or quizzes, to measure the effectiveness of training solutions
• Elevates risks and proposes mitigation strategies to meet timelines

Years of Experience:

• Overall L&D experience of 4-6 years, out of which at least 3 years in Instruictional Design role.
• Experience in establishing credibility with Learning Consultants, Managers and SMEs.
• Exceptional stakeholder management and cross-functional skills.
• Strong interpersonal and communication skills.
• Ability to bring innovative Learning & Development ideas and proposals to the team that can improve associate career development.
• Self-starter, ability to learn fast and contribute.
• Ability to build strong organizational knowledge and understanding of the current gaps within capability development.
• Shares our values, and work in accordance with those values.

Required Minimum Qualifications:

Candidate must have completed their graduation. A degree in HR/Learning would be preferable
Certifications in Instructional design would be an added advantage

Skill Set Required:
Primary Skills (must have)

• Instructional Design (this includes developing training materials and content, online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio) and other training assets)
• Walk Me
• Adobe Creative Cloud
• Articulate 360 Studio/Rise
• Axonify
• Experience with video production/editing

Secondary Skills (desired)
Workday Learning


Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.