Key Responsibilities
1) Process/ Procedure Inventory Management - Should have a deep understanding of the business processes/ procedures and ensure -
- Effectiveness and relevance - of processes/ procedures at all times
- Adequacy - Ongoing evaluation to ensure inventory is adequate and covers all existing/ new areas
- Documents review - as per the defined frequencies/ other triggers and enable changes (if applicable), as per process guidelines

2) Risk & Controls Management -

• Ongoing risk assessment/ Work with business leaders/ process owners to review/ update Risks & Controls Inventory, on an ongoing basis

- Controls adequacy and effectiveness -Establishing controls/ Ensuring all the controls are working as expected and risks are managed appropriately

• Managing deviations/ risk events, closure of each instance appropriately and also ensuring leadership awareness on BU status, regularly

3) Change Management

• Ensuring process implementation for each applicable item, including pre/ post change implementation steps
• Coordinating with relevant parties to ensure all sign-offs are taken and retained for record purposes
• Maintaining change log and other required evidences as defined in the process and reporting the status to the leadership team

4) Feedback Sharing/ Manage Consequence Management Process

• Provide detailed/constructive feedback on all the relevant process deviations and work with the employees/teams to close the gaps areas
• Implement Consequence Management Process, as applicable, and report status to relevant parties on a regular basis
• Retain data/ evidences as per data retention policy

5) BU Awareness/ Coaching - on updates/ process adherence and driving a stronger culture of compliance. Some examples (but not limited to) are

• Reiteration of critical to-dos using huddles, emails, and other creative methods

- Policy/ Process/ Procedure updates - covers all relevant BU specific as well as organization level areas

• Themes derived basis the opportunities/ gaps identified from the internal checks

6) Projects & Initiatives -

• Support as a SPOC on some critical areas like BUCL, LEAN, ADTRAX, ISO etc.

- Value Addition - Suggest/ enable implementation creative ways to enhance control effectiveness, elimination/ minimization of risk etc.
- Other areas - as assigned from time to time
- Other areas - as assigned from time to time

7) Skill-set Upgradation - On an ongoing basis to stay up-to-date on all aspects and ensure support to the teams on all relevant areas and contribute toward value addition

8) Administrative work - responding to emails, managing trainings completion etc.

Required Qualifications

• Graduation

- Should have deep understanding of the business - Policies/ Procedures & Processes and applicable risks/controls
- Thought Leadership Skills - to manage risks and controls appropriately, think out of the box to eliminate/ minimize risks and enhance efficiency and effectiveness of processes/ controls etc.
- Results Leadership Skills - Should be able to manage execution of KRAs/ Projects/Initiatives, end-to-end and deliver results as expected
- People Leadership Skills - Should be able to drive a strong culture of compliance by working with the employees/ leaders/ business partners
- Self Leadership Skills - Proactive/ Disciplined approach to ensure timely completion of projects/ initiatives, on a consistent basis

• Coaching/ Effective feedback delivery skills
• MS Office skills
• Ability to work independently & manage multiple tasks
• Attitude to go above and beyond to help the team meet/exceed the objectives