Apply for Support Executive Role at i-Sourcing Technologies Private Limited (Tender247)

India Job Openings

i-Sourcing Technologies Private Limited (Tender247)

Support Executive

FULL TIME

September 15, 2024

About us:
www.Tender247.com is India's biggest tender portal which provides Tender information across the globe. We are a team of the industry's most valued experts who understand the pain points of clients and have put together Tender247 to give you a renewed perspective on Tendering. We have achieved this commendable presence with results across our extensive network. To do this, we have mastered the smart application of knowledge, research, and insights and led unmatched expertise to our clients' bid requirements with dedicated professionals who understand their needs. You can visit our company's URL www.tender247.com
Job Summary:
The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction.
Role& Responsibility:
Understand customer issues, provide relevant information, and offer solutions.
Handle product or service inquiries, complaints, and troubleshooting requests.
Ensure a high level of customer satisfaction through prompt, professional communication
Follow up with customers to ensure that issues are fully resolved.
Maintain and update internal knowledge bases and FAQs for recurring issues
Generate regular reports on customer queries, issues, and resolutions.
Assist in creating customer feedback reports to improve service quality.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:

Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Experience:

total work: 1 year (Required)

Work Location: In person

We regret to inform you that this job opportunity is no longer available as it has expired

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