India Job Openings

Infineum

Technologist

Mumbai

September 4, 2024


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Date: Feb 15, 2024
Location: Mumbai, IN, 400051
Company: Infineum

Location: Mumbai, India
Position Summary:
Customer Technical Services Technologist fulfils the key technical role at Infineum’s customer interface, providing technical support to our target lubricant-blending customers and OEM partners.
This involves understanding and delivering against customer product needs through the application of additive package and viscosity modifier/lube oil flow improver technology across different lubricant segments. Related activities range from simple tailoring of existing technology to development of new formulations to meet customer-specific performance needs. The role requires collaboration with Sales, Marketing colleagues, and Technology colleagues locally and globally. The role also contains a commercial dimension that is pivotal in defining product-based Value Propositions.

Key Outputs: What you will be doing
  • Provide expert customer technical support including product recommendations, product-based value propositions and general technical advice to assigned customers in India
  • Lead formulation deployment projects and technical collaborations as required by Customers and OEMs
  • Develop and maintain product documentation to support performance claims on customer-specific and/or market general products
  • Working with Colleagues in Technology and Sales & Marketing colleagues, contribute to the definition of market needs and the related development of new additive platforms
  • Work closely with Sales and marketing colleagues on product value positioning to identify key/emerging business opportunity
  • Develop customer relationship and explore collaboration opportunities

A successful candidate is likely to have:
  • Significant experience working in the lubricant additives industry with versatile knowledge in across a number of different segments and functions
  • Established technical competency with a strong science background (e.g. chemistry or engineering)
  • Excellent technical communication (written, verbal and presentation skills)
  • Strong interpersonal, networking and communication skills with ability to develop personal relationships with customers and colleagues to work effectively in teams
  • Able to identify and understand customer needs, manage expectations and deliver on commitments while building relationships at the customer interface
  • Able to effectively carry out multiple projects and other technical activities simultaneously and to tight deadlines Ability to effectively balance work priorities and work on multiple projects simultaneously
  • Strong commitment to Infineum safety and quality
Infineum is an Equal Opportunity Employer
Infineum operates a flexible working policy and will work with colleagues to accommodate their needs wherever appropriate

Apply now
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