Indonesia Job Openings

AJ Central Asia Raya

Customer Care Staff (Penempatan Kediri)

Jakarta

October 16, 2024

Kualifikasi:
  • Diutamakan memiliki Gelar Sarjana dibidang Komunikasi / Ekonomi/ Manajemen Asuransi
  • Berpengalaman minimal 1 tahun sebagai Customer Service di Perusahaan Asuransi
  • Menguasai Microsoft Office (Outlook, Excel, Word, Power Point)
  • Memiliki kemampuan komunikasi yang baik
  • Penempatan untuk Area Kediri


Deskripsi Pekerjaan:
  • Melakukan proses administrasi yang berkaitan dengan kantor layanan CAR di Kediri
  • Akfititas layanan nasabah terkait seperti :
  • Melakukan kunjungan berkala kepada pemegang polis, terutama untuk yang pembayarannya terhambat.
  • Menangani pengajuan klaim dan melakukan investigasi jika dan melakukan follow up proses klaim ke kantor pusat sampai klaim diputuskan
  • dll
  • Melakukan pengkinian data nasabah
  • Membuat report aktifitas harian, bulanan, dan tahunan
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