Indonesia Job Openings
Mad Monkey Hostels
Housekeeping Attendant (Indonesian)
Badung
FULL TIME
November 8, 2024
As a Housekeeping Attendant, you will play a vital role in maintaining a clean, organized, and inviting environment for our guests and staff. Your responsibilities will include performing a variety of cleaning activities, ensuring public areas and rooms meet our high standards, and protecting our equipment.
It’s also your responsibility to support Mad Monkey in achieving its Vision and Mission:
KEY RESPONSIBILITIES:
Mad Monkey does not discriminate based on sex, gender, race, marital status, disability, age, part-time, permanent or fixed-term contract status, sexual orientation, or religion in the engagement of its team members.
Diversity, equality, and inclusion are at the core of who we are. Our commitment to these values is displayed across all of our hostels around the world, as they are central to our mission and our impact. We appreciate and encourage having varied perspectives to help generate better ideas to solve the complex problems of a changing and increasingly diverse hospitality environment and we believe our best ideas come from within.
Job Type: Full-time
Location:
It’s also your responsibility to support Mad Monkey in achieving its Vision and Mission:
- Vision: Mad Monkey – The World’s Best Hostel
- Mission: To connect the world through adventure and experience.
KEY RESPONSIBILITIES:
- Perform a variety of cleaning tasks including sweeping, mopping, dusting, and polishing furniture and surfaces in guest rooms, corridors, lobbies, and public areas.
- Organize your work schedule from the room status list, arrivals and departures, prioritizing rooms that need cleaning.
- Replenish supplies in restrooms and guest rooms.
- Restock room supplies such as toiletries, towels, and coffee supplies, ensuring they are always well-stocked and meet guest needs.
- Replace dirty linens with clean towels, sheets, and pillowcases.
- Inspect and regularly turn mattresses to maintain comfort and hygiene.
- Store all dirty laundry in line with company policy, ensuring proper handling and separation.
- Respond to guest queries and requests in a prompt, courteous, and professional manner.
- Ensure the confidentiality and security of guest rooms by maintaining discretion and following all security protocols.
- Follow all company safety and security procedures, including proper use of cleaning chemicals and equipment.
- Attend training and meetings as required by the company to stay up-to-date on procedures and best practices.
- Report any maintenance issues or safety hazards to your supervisor immediately.
- Observe and report any damage to hotel property to ensure timely repairs and guest satisfaction.
- Proactively support the company's health and safety program.
- Ensure all team members understand their health and safety responsibilities as outlined in the company's Health and Safety Policy, and monitor compliance with its procedures.
- Be aware of and comply with safe working practices as laid down in the Health and Safety Policy applicable to your workplace. This includes awareness of any specific hazards.
- Report any building, plant, or equipment defects according to hostel procedures.
- Ensure immediate reporting of any accidents involving team members, customers, or visitors according to established procedures. Promote awareness of these procedures across the division.
- Attend mandatory fire and relevant health and safety training.
- Be fully conversant with and abide by all fire and health and safety rules. Ensure effective management of these aspects across the operation.
- Maintain thorough familiarity with all risk assessments for your departments, COSHH regulations, and fire/bomb procedures.
- Ensure your team stays up-to-date and proactively manages their responsibilities in these areas.
- Previous experience in housekeeping or a related field is preferred but not required.
- Strong attention to detail and the ability to follow instructions.
- Experience working in the hospitality industry is a plus.
- Ability to interact professionally with guests and colleagues from diverse backgrounds.
- Strong teamwork skills to collaborate effectively with housekeeping team members and other departments.
- Ability to stand, walk, and lift heavy objects as needed.
- Flexibility to work on a shifting schedule, weekends, and holidays as required.
Mad Monkey does not discriminate based on sex, gender, race, marital status, disability, age, part-time, permanent or fixed-term contract status, sexual orientation, or religion in the engagement of its team members.
Diversity, equality, and inclusion are at the core of who we are. Our commitment to these values is displayed across all of our hostels around the world, as they are central to our mission and our impact. We appreciate and encourage having varied perspectives to help generate better ideas to solve the complex problems of a changing and increasingly diverse hospitality environment and we believe our best ideas come from within.
Job Type: Full-time
Location:
- Uluwatu (Preferred)
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