Guest Services:
Welcome guests upon arrival and provide a warm and friendly introduction to the villa.
Assist with the check-in and check-out processes, including handling paperwork and explaining villa amenities.
Concierge Services:
Act as a concierge, providing information about local attractions, restaurants, and activities.
Arrange reservations for guests at restaurants, spas, or other entertainment venues.
Personalized Assistance:
Anticipate and fulfill guest needs to enhance their overall experience.
Provide personalized services, such as arranging special celebrations or surprises for guests.
Communication:
Maintain open and clear communication with guests throughout their stay.
Handle guest inquiries, requests, and concerns promptly and professionally.
Villa Orientation:
Conduct a thorough orientation of the villa, showcasing amenities, features, and safety procedures.
Ensure that guests are familiar with the operation of in-villa equipment and technology.
Housekeeping Coordination:
Coordinate housekeeping services and ensure that the villa is kept in immaculate condition.
Address any housekeeping requests or issues raised by guests.
Problem Resolution:
Resolve any issues or complaints raised by guests in a timely and effective manner.
Act as a point of contact for guests throughout their stay to address any concerns.
Job Type: Contract
Contract length: 12 months
Pay: Rp30,810.00 - Rp40,000.00 per month