PLEASE DO NOT APPLY TO THIS JOB IF YOU DON'T HAVE ANY RECENT EXPERIENCE AS VILLA MANAGER FOR AT LEAST 2 YEARS.
WE WILL NOT RESPOND TO ANY CANDIDATES WITHOUT VERIFIABLE EXPERIENCES AS VILLA MANAGER FOR AT LEAST 2 YEARS.
We have 13 studio that we rented short term rental in 2 different locations (about 7 minutes apart). We are small but we have good reviews from our guests and we are looking someone who is a highly- driven individual with extensive experience in the Hospitality industry.
The ideal candidate is responsible for controlling, organising, and supervising housekeeping operations, planning and scheduling tasks for each villa, welcoming and catering to guests, selling premium services and activities, and ensuring the impeccable condition of the villas and you will be responsible for maintaining the standards that set these villas apart.
Requirements :

• Position is open only to Indonesian Citizens and open for local candidates only.
• Min. five years previous experience in a similar role in the hospitality industry is preferred.
• Proven experience in villa or hotel management, with a track record of maintaining high-quality standards.
• Fluency in English: reading, speaking, writing (additional languages are a plus).
• Exceptional organisational and time-management skills. Good communication skills and able to work under pressure and deadlines.
• Strong communication and interpersonal abilities.
• Sales and customer service experience preferred.
• Impeccable attention to detail and commitment to quality.
• Computer literacy – Ms. Office.
• Accuracy and speed in handling emergency situations and providing solutions
• Initiative, open minded, strong leadership, organization & delegation skills
• Clean, neat appearance, hospitality oriented and have a good attention to details
• Pleasant, honest, positive and enthusiastic personality with excellent communication and social skills
• Flexibility to work weekends and holidays as needed.

Responsibilities :

• Managing 2 villas with a total of 13 rooms.
• Control, organise, and supervise the housekeeping team to maintain the highest cleanliness and quality standards in each villa.
• Conduct regular inspections to ensure housekeeping tasks are completed to perfection.
• Develop detailed plans and schedules for each villa to ensure smooth operations and timely completion of tasks.
• Coordinate with maintenance and repair teams for scheduled maintenance.
• Extend a warm welcome to guests, provide villa orientations, and cater to their needs and requests throughout their stay.
• Efficiently manage guest enquiries, special requests, and concerns.
• Actively promote and sell premium villa services such as breakfast, barbecue, tours, and other activities.
• Identify opportunities for upselling and enhancing the guest experience.
• Regularly inspect the condition of each villa and maintain comprehensive records.
• Plan and schedule maintenance activities to address any issues promptly.
• Replace or repair items that do not meet quality standards.
• Uphold the highest standards of quality and attention to detail in all villa-related operations.
• Continuously strive to enhance the guest experience by identifying areas for improvement.

Benefits:

• Salary according to experiences IDR 4.000.000 + Bonus + BPJS.
• Please put salary requirement in your email.

Jenis Pekerjaan: Penuh Waktu, Kontrak, Permanen
Panjang kontrak: 3 bulan
Tanggal Mulai yang Diharapkan: 10/09/2024