Ireland Job Openings

CEC - Cork English College

Accommodation Administrator

Cork

FULL TIME

October 14, 2024

CEC - Cork English College is one of Ireland`'s leading English Language Schools with over 45 years’ experience in the E.F.L. industry. In keeping pace with our growth, CEC now wish to hire an Accommodation Administrator for our main office on Saint Patrick`s Bridge. CEC is recognised by ACELS, a service of QQI, for English Language Teaching (ELT) and we are full members of Quality English and EAQUALS. CEC is also an authorised IELTS, OET and Cambridge ESOL examination centre.
The applicant should have an excellent command of written and oral English ( Level C2 ) and be capable of processing computer bookings and replying to enquiries. Excellent presentation, telephone manner and communication skills are essential. The ideal candidate is a natural people person with a positive can-do attitude. They must have excellent attention to detail, accuracy and planning abilities along with strong customer relationship management skills. There is fantastic potential here for the ideal candidate to grow with the company as we are continuously expanding.
As a key member of a growing team you will be responsible for the residential accommodation department which includes recruiting, inspecting and booking short-term residential accommodation for our students. The ideal candidate is a natural people person with a positive can-do attitude. They must have excellent attention to detail, accuracy and planning abilities along with strong customer relationship management skills. A list of the duties include:

The role is open only to those with the right to work fulltime in the EU (40 hours per week).
Forecast accommodation requirements and plan recruitment and booking strategy accordingly
Booking of residential accommodation and airport transfer services for all individual students and working with the groups department to ensure group accommodation requirements are delivered on time
Managing any complaints/issues with accommodation providers and students
Update and maintain accurate files on our school management software
Update and maintain all company accommodation documents, handbooks and application forms
Part of the welcome team for all new students each Monday morning

SKILLS REQUIRED: ·

Service orientation, strong customer focus ·
Confidentiality and discretion. ·
High ownership and responsibility ·
Excellent interpersonal and communication skills. ·
Excellent administrative skills - planning and organizational skills. ·
Team player ·
Strong computer skills including Word, Excel and Powerpoint. ·
Must be able to multi-task and handle very busy role whilst maintaining high standards of work.
Must be able to prioritize work and keep accurate and detailed information

EXPERIENCE REQUIRED: ·

Minimum of 1 year administrative experience, preferably in a service related environment. ·
Proficient knowledge of MS Word, Powerpoint, Excel, MS Outlook and Social Media Platforms.

Job Types: Full-time, Permanent
Schedule:

Monday to Friday

Education:

Bachelor's (preferred)

Experience:

Customer service: 2 years (required)
Office or administration: 2 years (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person
Application deadline: 25/10/2024
Reference ID: ACOM24
Expected start date: 07/02/2022

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