Ireland Job Openings

Mitie

Alarm Monitoring Operator (Dublin City Centre)

Dublin

FULL TIME

September 9, 2024

Hourly rate €16.00 + night and Sunday allowance.

Job Responsibilities
1. Perform continuous surveillance of security systems such as intrusion alarms, fire alarms, access control, and CCTV feeds.
2. Rapid response to various security alarms and incidents in real time according to established security protocols, including coordinating appropriate responses (e.g., dispatching on-site guard force) or escalations when necessary.
3. Maintain a healthy security systems setup, including conducting regular audits of CCTV and access control systems, report/initiating break-fix protocols, identification of high-frequency alarms, and system (de)registration of security components.
4. Perform online physical security ticket response and processing.
5. Keep good records of work, handover, activity logs & incident reports.

Who is Mitie?

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.
We work with a wide range of private and public clients to create great work environments which resulted in Mitie winning 3 awards in the 2022 Facilities Management Awards, including Total FM Service Provider for the second year in a row.

Mitie have been awarded the IBEC Keep Well Mark in 2021 and 2022 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.
Our premise is simple: the exceptional, every day.

About you:

Previous Retail Security Experience preferable
Valid PSA License
5 years previous checkable work history.
Be able to provide work references.
Fluent in English with the ability to communicate without issue.
Be dependable and available to work a regular work schedule
Possessing a friendly, approachable personality.
Smart and presentable appearance.
Good IT skills for reporting.

Company Benefits:

Free Virtual GP Service
Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)
Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)
Mi Deals (Fantastic savings at high street stores)
Long service awards (Ranging from €50-€300)
10% health insurance discount for employees who join under the MITIE plan
A non-contributory life assurance scheme
Personal Retirement Savings Account (PRSA) scheme
Employee Assistance Programme (EAP)
Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
Bike2Work Scheme
Tax Saver Scheme
Learning & development (access to 200 courses on our L&D platform)

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