Catering /Kitchen Porter Assistant
Job Specification
MAIN PURPOSE OF POSITION:
Key responsibilities

• Being punctual
• Maintaining strict personal and kitchen hygiene at all times
• Adhering to Head Chef's daily, weekly and monthly cleaning checklists as per HACCP protocol
• Keeping kitchen porter area and assigned kitchen areas clean and tidy at all times.
• Making sure the kitchen is left in pristine condition for the next working day
• Having the ability to multi-task and move at a fast pace to keep up with the workload
• Reporting any hygiene issues directly to Head Chef
• Have all necessary documents to work in Ireland if you are from outside the EU.

CUSTOMER CARE

• To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
• Assist customers with any queries regarding fresh food department products
• To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

• To prepare and serve high quality fresh food products in line with department requirements
• Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
• Prepare customer orders in a timely, cost-effective and efficient manner
• To be familiar with and implement fresh food offerings and promotions
• Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
• Practice careful stock handling so as to minimise product waste
• Adhere to the department portion control policy
• Assist with stock-taking as directed by your manager

FOOD SAFETY

• Monitor and record critical food safety information and maintain necessary HACCP documentation
• Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
• Comply with allergen information requirements including labelling and display of prepack and loose products in the department
• Contribute towards the department achieving symbol group awards through the store standards programme
• Cooperate and provide information as requested by external auditors visiting the premises

GENERAL
· To work collaboratively with management and all store employees in achieving department & store objectives

• To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards

· To undertake other additional duties as may be assigned by management
· To participate in and complete all necessary training for the role as identified by management
PERSON SPECIFICATION
The ideal candidate will possess the following attributes
ü Previous experience in fresh food/deli department would be beneficial
ü Knowledge in food safety, hygiene and HACCP would be beneficial
ü Customer driven with great communication and interpersonal skills
ü Hard-working and flexible, with the ability to work both as part of a team and on own initiative
ü Professional & polite manner is essential
ü Committed to continually improving department standards with an attention to detail
ü Committed to delivering great customer experiences in a busy environment
ü Enjoys working in a fast paced team environment and with a willingness to embrace new challenges
Job Types: Full-time, Part-time
Pay: From €12.93 per hour
Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• HACCP: 1 year (preferred)
• Hospitality: 1 year (preferred)

Work Location: In person