Company Description
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, Out Systems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3400+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!

Job Description
The Cloud Support Engineer will be responsible for managing and maintaining the Azure cloud infrastructure and services. They will ensure the availability, performance, and security of Azure-based systems, troubleshoot issues, and support the implementation and integration of Azure solutions. The Cloud Support Engineer will work closely with cross-functional teams to ensure smooth operations and adherence to Azure best practices.
Key responsibilities and deliverables applicable to this role:

• Manage and monitor our clients Azure infrastructure to ensure high availability, performance, and security.
• Provision, configure, and maintain Azure resources and services, including virtual machines, Data Lake and synapse workspace, storage accounts, virtual networks, and security groups.
• Monitor and troubleshoot Azure systems and applications, identifying and resolving performance, connectivity, and security issues.
• Implement and enforce Azure security measures, including access controls, firewalls, encryption, and vulnerability assessments.
• Perform regular backups, disaster recovery planning, and system maintenance activities in the Azure environment.
• Collaborate with cross-functional teams such as Enterprise Architect Team and IT Operations to support the deployment and integration of Azure-based solutions.
• Assist in the design and implementation of Azure architecture
• Work with cross functional teams to manage the DOJs Hybrid Cloud set up and manage help to maintain their existing platforms
• Manage user access and permissions, ensuring compliance with security policies and regulatory requirements.
• Monitor Azure resource utilization, capacity, and performance, making recommendations for optimization.
• Monitor Azure environments for security threats, vulnerabilities, and unauthorized access.
• Stay updated with Azure technologies and industry trends to provide recommendations for improvement and innovation.
• Document Azure infrastructure, configurations, and processes, ensuring accuracy and accessibility for knowledge sharing.

Qualifications
The following experience, competencies and skillsets applicable to this role:

• Strong knowledge of Azure cloud platform, including core services, administration tasks, and resource management.
• Familiarity with Azure security best practices and tools, including access controls, firewalls, encryption, and Azure Active Directory (AAD).
• Experience with Azure monitoring and troubleshooting tools, such as Azure Monitor, Azure Log Analytics, or Azure Network Watcher.
• Solid understanding of networking principles, including TCP/IP, DNS, VPN, and load balancing in Azure environments.
• Proficiency in scripting and automation using tools such as Power Shell, Azure CLI, or ARM templates.
• Experience with Terraform Infrastructure-as-Code tool for configuring and deploying cloud infrastructure.
• Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues in Azure environments.
• Experience documenting Azure infrastructure, configurations, and processes, ensuring accuracy and accessibility for knowledge sharing.
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders.
• Ability to adapt to a fast-paced and dynamic work environment, prioritizing tasks and managing multiple responsibilities.

Additional Information
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
• Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Ekta Bahl - Talent Acquisition Capability Partner
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