Ireland Job Openings

Big Bus Tours

On-Street Tour Supervisor

Dublin

FULL TIME

November 7, 2024

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, fueling the spirit of adventure in over 20 world-famous cities across four continents. Beginning its journey 27 years’ ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred open-top buses, turning 5 million tourists into explorers, every year.
Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin and Singapore, with a sightseeing concept designed to provide a flexible approach to city discovery.
Each open-top bus tour provides a hop-on, hop-off facility at a variety of interesting locations, with complimentary additions to enhance the visitor sightseeing experience. We have a shared vision to make Big Bus Tours the number 1 thing to do in each world-famous city.
We are currently looking to recruit an On-Street Tour Supervisor to join our Dublin Team. this is an outdoors role, which primarily be based at bus stops, controlling service. Relevant experience is desirable, but not essential as full training will be provided.
If you enjoy working with people, and meeting new people every day, this is the ideal job for you
This role involves

Regulation of service – ensuring schedule is running on time
Sales – selling and upselling our products to potential customers
Customer service – ensuring our customers receive excellent customer service
Service inspections – ensuring our touring standards are maintained
Service management – directing relevant team members
Reporting – completion of daily reports

The ideal candidate

Has experience in tourism, and/or transport (Desirable but not essential)
Excellent English communication skills (both written and verbal)
Is computer literate
Sales focused

Job Types: Full-time, Permanent
Pay: €35,000.00 per year
Benefits:

Company pension
Employee assistance program
Wellness program

Schedule:

Day shift

Work authorisation:

Ireland (required)

Work Location: In person

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